Ah yes sorry,

here is the result:

C:\Program Files (x86)\wapt>wapt-get.exe reset-uuid
Using config file: C:\Program Files (x86)\wapt\wapt-get.ini
2026-06-30 10:15:33,840 CRITICAL Unable to update_server_status: Error on server:
EWaptMissingCertificate('You try to update status of an unknown ...

Hello,

And there you have it, the problem has recurred. The VM's package list is indeed empty in the wapt console, and I saw this error message on the wapt server:

2026-06-30 09:00:08,415 [waptserver] CRITICAL update_host failed EWaptUnknownHost('Host certificate in not known for host ...

Thank you for your reply.

Actually, I had an old WAPT 1.8 server that was working fine, and I installed a new WAPT 2.6 server. So I uninstalled the old agent (1.8) on the VMs, then installed the new agent (2.6). Everything is working correctly: the packages are updating, and I...

Hello,

For the past few weeks, I've been experiencing an intermittent problem on some VMs managed by our WAPT server: the packages assigned to these machines are no longer visible from the console.

The error observed in the WAPT server logs is:
Jun 19 08:44:04 XXXXX waptserver[1445]: 2026-06-19 08 ...