[SOLVED] Problem Recording Machine Description

[michaelfoucaud]

Hello everyone,

to make network mapping easier, I want to enter the physical location and other information for each machine in Wapt.
I do this, but the information doesn't save; it disappears as soon as I close the Wapt console.

Is there an additional step I need to take?

Thank you for your answers.

[sfonteneau]

Changing the job description in WAPT will actually change the description in Windows.

Therefore, the machine must be up and running when you add the description, otherwise it will disappear.

[michaelfoucaud]

By "UP" do you mean powered on and connected to the network?

I forgot to mention that the computers don't all have the same agent version.

Could the problem be related to that?

Thank you for your reply.

[sfonteneau]

Yes, the Wapt agent should appear connected in the console

The function executed on the agent at that moment is this:

Code: Select all

def set_computer_description(description):
    """Change the computer descrption"""
    global _fake_hostname
    if _fake_hostname is not None:
        logger.warning('Skippig set_computer_description for fake host')
    elif wmi:
        for win32_os in wmi.WMI().Win32_OperatingSystem():
            win32_os.Description = description
    else:
        raise Exception('WMI not available')

[michaelfoucaud]

Hello,

I've tried with several connected machines (green dot) in WAPT, but the problem persists. I don't understand why some machines remained registered and others didn't.

WAPT Server 1.7.4.6229
WAPT Agent 1.7.4.6229

Thank you for your replies.

[dcardon]

WAPT version 1.7 is no longer supported. Please upgrade and come back here if the problem persists.

Regards,

Denis