Hello,
To move the old WAPT server off our distribution LAN, I set up a new server in the DMZ so it's accessible remotely without a VPN.
If the workstations on our distribution LAN connect directly to the WAPT server, I get the connected/disconnected status in the console.
If the connection goes through our reverse proxy "NetScaler," they can see the new packages, downloaded and installed, but the connected/disconnected status is no longer displayed.
Is a specific port or protocol being blocked? What should I check?
Regards
WAPT behind a reverse proxy: all workstations disconnected
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Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
- sfonteneau
- WAPT Expert
- Messages: 2318
- Registered: July 10, 2014 - 11:52 PM
- Contact :
Hello,
I'm not a NetScaler specialist, but Wapt supports WebSockets, so you need to allow/configure NetScaler to use WebSockets.
If you have support from them, that would help.
Simon
I'm not a NetScaler specialist, but Wapt supports WebSockets, so you need to allow/configure NetScaler to use WebSockets.
If you have support from them, that would help.
Simon
Thanks for the feedback.
I'm currently testing what's described in this article:
https://msandbu.org/setting-up-websocke ... netscaler/
I'm currently testing what's described in this article:
https://msandbu.org/setting-up-websocke ... netscaler/
System and Network Administrator at Domitia Habitat
