WADS: The PC does not appear in the deployment console

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User avatar
t.heroult
Messages: 307
Registration: December 8, 2020 - 10:13 AM

September 1, 2023 - 2:10 PM

Hello,

I have a new deployment problem.
Everything is up to date (WAPT, WINPE, etc.).
There were no deployment problems with this configuration until now.

The PC boots via PXE and the WAPT interface loads.
I enter the PC name and then...
nothing
. Although the window title says "Registration successful" and there's no error message, the PC simply doesn't appear in the console to allow me to select the configuration.
It's not a very recent PC (over 5 years old), and it has a Realtek LAN.

The WAPT system seems OK; I just tested it from a VM and everything works normally.

Any ideas to help me resolve this?
Thanks in advance.
Tom
Server: WAPT Enterprise 2.6.1.17786 on Debian
Consoles: Windows 10 & 11
Infrastructure: Windows

Did you know? When parrotfish undergo smoltification, their osmoregulation mechanism is reversed!
User avatar
dcardon
WAPT Expert
Messages: 1930
Registration: June 18, 2014 - 09:58
Location: Saint Sébastien sur Loire
Contact :

September 4, 2023 - 3:40 PM

Hi Thomas,
you can use Alt-Tab to open the cmd.exe text console. We'll need to check if there's a network connection and if there's a specific error message at that point.
Regards,
Denis
Denis Cardon - Tranquil IT
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User avatar
t.heroult
Messages: 307
Registration: December 8, 2020 - 10:13 AM

September 8, 2023 - 1:56 PM

Good morning
Here's the result: I don't see anything suspicious...
IMG_20230908_134833 blurred.jpg
IMG_20230908_134833 blurred.jpg (217.37 KB) Viewed 18462 times
Server: WAPT Enterprise 2.6.1.17786 on Debian
Consoles: Windows 10 & 11
Infrastructure: Windows

Did you know? When parrotfish undergo smoltification, their osmoregulation mechanism is reversed!
bkolovljanovic
Messages: 23
Registration: Apr 20, 2022 - 2:26 p.m.

September 8, 2023 - 3:59 PM

Hi Thomas,

Is there a way to view the server-side logs?

Technically, once you get to a display like this: "Registering host on server" without any error message afterwards, it means the request was successfully sent to the WAPT server (api/v3/wads_register_host).
User avatar
t.heroult
Messages: 307
Registration: December 8, 2020 - 10:13 AM

September 11, 2023 - 09:59

Good morning

Here is the relevant section of the log:

Code: Select all

Sep  8 13:48:06 SRVWAPT waptserver[3967428]: 2023-09-08 13:48:06,653 [waptserver.app ] ERROR Exception on /api/v3/wads_register_host [POST]
Sep  8 13:48:06 SRVWAPT waptserver[3967428]: Traceback (most recent call last):
Sep  8 13:48:06 SRVWAPT waptserver[3967428]:   File "/opt/wapt/lib/python3.8/site-packages/flask/app.py", line 2070, in wsgi_app
Sep  8 13:48:06 SRVWAPT waptserver[3967428]:     response = self.full_dispatch_request()
Sep  8 13:48:06 SRVWAPT waptserver[3967428]:   File "/opt/wapt/lib/python3.8/site-packages/flask/app.py", line 1515, in full_dispatch_request
Sep  8 13:48:06 SRVWAPT waptserver[3967428]:     rv = self.handle_user_exception(e)
Sep  8 13:48:06 SRVWAPT waptserver[3967428]:   File "/opt/wapt/lib/python3.8/site-packages/flask/app.py", line 1513, in full_dispatch_request
Sep  8 13:48:06 SRVWAPT waptserver[3967428]:     rv = self.dispatch_request()
Sep  8 13:48:06 SRVWAPT waptserver[3967428]:   File "/opt/wapt/lib/python3.8/site-packages/flask/app.py", line 1499, in dispatch_request
Sep  8 13:48:06 SRVWAPT waptserver[3967428]:     return self.ensure_sync(self.view_functions[rule.endpoint])(**req.view_args)
Sep  8 13:48:06 SRVWAPT waptserver[3967428]:   File "/opt/wapt/waptserver/decorators.py", line 197, in decorated
Sep  8 13:48:06 SRVWAPT waptserver[3967428]:     return f(*args, **kwargs)
Sep  8 13:48:06 SRVWAPT waptserver[3967428]:   File "/opt/wapt/waptserver/decorators.py", line 275, in decorated
Sep  8 13:48:06 SRVWAPT waptserver[3967428]:     r = f(*args, **kwargs)
Sep  8 13:48:06 SRVWAPT waptserver[3967428]:   File "/opt/wapt/waptserver/wads.py", line 865, in wads_register_host
Sep  8 13:48:06 SRVWAPT waptserver[3967428]:     req = ujson.loads(request.data.decode('utf-8'))
Sep  8 13:48:06 SRVWAPT waptserver[3967428]: UnicodeDecodeError: 'utf-8' codec can't decode byte 0x82 in position 1205: invalid start byte
Server: WAPT Enterprise 2.6.1.17786 on Debian
Consoles: Windows 10 & 11
Infrastructure: Windows

Did you know? When parrotfish undergo smoltification, their osmoregulation mechanism is reversed!
bkolovljanovic
Messages: 23
Registration: Apr 20, 2022 - 2:26 p.m.

September 12, 2023 - 5:55 PM

Hi Thomas,
On closer inspection, this seems to stem from a rather surprising encoding issue.
Byte 0x82 appears to be a "special single quote."

We'll look into ways to better prevent incorrect character input and improve the information sent to the server (creating a clearer summary for clarity).

Could there have been a copy-paste error somewhere regarding the hostname?
User avatar
t.heroult
Messages: 307
Registration: December 8, 2020 - 10:13 AM

September 14, 2023 - 11:25

No, I didn't copy and paste; I manually entered the PC name into the interface.
The PC name was "LN0495", so there were no special characters.
Server: WAPT Enterprise 2.6.1.17786 on Debian
Consoles: Windows 10 & 11
Infrastructure: Windows

Did you know? When parrotfish undergo smoltification, their osmoregulation mechanism is reversed!
bkolovljanovic
Messages: 23
Registration: Apr 20, 2022 - 2:26 p.m.

September 21, 2023 - 11:53

I suspect the issue stemmed from the WADS data retrieval the first time. Diskpart is used to list disks and volumes.
An improvement has been made to this and will be included in the next version. The encoding is a bit temperamental.
This problem didn't occur with an English WinPE installation.
User avatar
t.heroult
Messages: 307
Registration: December 8, 2020 - 10:13 AM

September 22, 2023 - 11:40

Interesting...
To be continued
Server: WAPT Enterprise 2.6.1.17786 on Debian
Consoles: Windows 10 & 11
Infrastructure: Windows

Did you know? When parrotfish undergo smoltification, their osmoregulation mechanism is reversed!
jcdemarque
Messages: 24
Registration: February 21, 2023 - 3:12 PM

December 15, 2023 - 2:55 PM

Hello,

I seem to have the same problem, when is the next release scheduled please?
Answer