Hello,
I'm having trouble with the WAPT console: I need to update the WAPT agent because it's an older version than the server.
When I try to generate the agent creation, I get this message:
Error creating waptagent.exe - Tranquil IT signature verification of the control hashes on the server failed. Check that waptbinairies.sha256 has not been altered on the server.
Do I have to reinstall WAPT Server?
Thank you for your help.
Environment:
WAPT Console 2.3.0.13470
WAPT Agent: 2.2.1
Windows Server 2019 version 1809
[RESOLVED] Error creating waptagent.exe - Control hash signature problem
Forum Rules
Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
-
sfonteneau
- WAPT Expert
- Messages: 2318
- Registered: July 10, 2014 - 11:52 PM
- Contact :
Hello, we recently encountered this issue due to an accent in the user's path:
No accent in: %USERPROFILE%?
No accent in: %USERPROFILE%?
-
YannMaWapt
- Messages: 4
- Registration: February 19, 2020 - 11:21
Hello,
Unfortunately, I don't have any accents in %userprofile%.
If the waptbinaries.sha256 file is corrupted, what are the possible options? I imagine I can't copy it from one environment to my production environment? Is it not possible to reset it?
Thank you for your help.
Unfortunately, I don't have any accents in %userprofile%.
If the waptbinaries.sha256 file is corrupted, what are the possible options? I imagine I can't copy it from one environment to my production environment? Is it not possible to reset it?
Thank you for your help.
-
sfonteneau
- WAPT Expert
- Messages: 2318
- Registered: July 10, 2014 - 11:52 PM
- Contact :
Hello,
we have a certificate that signs our executables, which expired this weekend, causing the problem.
See here: viewtopic.php?p=13386#p13386
we have a certificate that signs our executables, which expired this weekend, causing the problem.
See here: viewtopic.php?p=13386#p13386
