[RESOLVED] Admin account created on hosts

Share your tips or issues concerning the WAPT Console or WAPT Agent here
Forum Rules
Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
Locked
Benbatt
Messages: 10
Registration: June 19, 2024 - 7:08 PM

July 5, 2024 - 10:12

Hello,

The context:
Access to the console is via an LDAP admin group, so each admin has an account like admin_admin1.
I've noticed that on client PCs, I find these users in c:\users\admin_admin1.
Is this normal WAPT behavior, or should we use a generic account to avoid cluttering the PCs?

WAPT 2.5.5.15640 Enterprise
User avatar
sfonteneau
WAPT Expert
Messages: 2318
Registered: July 10, 2014 - 11:52 PM
Contact :

July 5, 2024 - 2:21 PM

Benbatt wrote: 05 Jul 2024 - 10:12 I noticed that on client PCs, I find these users in c:\users\admin_admin1.
Can you elaborate on that?

I don't understand what this is; it's a folder, what's in it? Is it on all client workstations?
User avatar
dcardon
WAPT Expert
Messages: 1929
Registration: June 18, 2014 - 09:58
Location: Saint Sébastien sur Loire
Contact :

July 11, 2024 - 2:49 PM

Hi Benoit,

if you're escalating privileges to launch the console with an admin account to enable Kerberos authentication, it's normal for there to be a local directory for that account on the admin's machine. Windows treats privilege escalation as a login (with the user directory and all that).

However, this shouldn't create accounts on every machine in the network.

Regards,

Denis
Denis Cardon - Tranquil IT
Share your experiences on WAPT! Send us your blog and article URLs in the "Your Opinion of the forum, and we'll feature them on the WAPT
Benbatt
Messages: 10
Registration: June 19, 2024 - 7:08 PM

July 12, 2024 - 12:07

Ultimately, WAPT wasn't the problem (another deployment in the same week --')

Otherwise, I have a real question,
My users have reported that PC shutdown has been slow since the installation of the Wapt agent
I have logs
  • 2024-07-11 20:42:37,082 [wapttasks SocketIOClient 12276] INFO Connecting Socketio to https://superserver.cab.local:443
    2024-07-11 20:42:37,184 [waptws SocketIOClient 12276] WARNING Exception ConnectionError('Connection error'), waiting 60s before retrying
    2024-07-11 20:43:37,194 [wapttasks SocketIOClient 12276] INFO Socketio connection params have changed. Socketio needs reconnect
    2024-07-11 20:43:37,194 [wapttasks SocketIOClient 12276] INFO Creating socketio client: https://superserver.cab.local:443 client auth cert: ('C:\\Program Files (x86)\\wapt\\private\\ordi1.cab.local.crt', 'C:\\Program Files (x86)\\wapt\\private\\ordi1.cab.local.pem') proxies: None verify_cert: C:\Program Files (x86)\wapt\ssl\server\superserver.cab.local.crt
    2024-07-11 20:43:37,194 [wapttasks SocketIOClient 12276] INFO Connecting Socketio to https://superserver.cab.local:443
    2024-07-11 20:43:37,278 [waptws SocketIOClient 12276] WARNING Exception ConnectionError('Connection error'), waiting 60s before retrying
    2024-07-11 20:44:37,291 [wapttasks SocketIOClient 12276] INFO Socketio connection params have changed. Socketio needs reconnect
    2024-07-11 20:44:37,291 [wapttasks SocketIOClient 12276] INFO Creating socketio client: https://superserver.cab.local:443 client auth cert: ('C:\\Program Files (x86)\\wapt\\private\\ordi1.cab.local.crt', 'C:\\Program Files (x86)\\wapt\\private\\ordi1.cab.local.pem') proxies: None verify_cert: C:\Program Files (x86)\wapt\ssl\server\superserver.cab.local.crt
    2024-07-11 20:44:37,291 [wapttasks SocketIOClient 12276] INFO Connecting Socketio to https://superserver.cab.local:443
    2024-07-11 20:44:37,401 [waptws SocketIOClient 12276] WARNING Exception ConnectionError('Connection error'), waiting 60s before retrying
    2024-07-11 20:45:37,418 [wapttasks SocketIOClient 12276] INFO Socketio connection params have changed. Socketio needs reconnect
    2024-07-11 20:45:37,418 [wapttasks SocketIOClient 12276] INFO Creating socketio client: https://superserver.cab.local:443 client auth cert: ('C:\\Program Files (x86)\\wapt\\private\\ordi1.cab.local.crt', 'C:\\Program Files (x86)\\wapt\\private\\ordi1.cab.local.pem') proxies: None verify_cert: C:\Program Files (x86)\wapt\ssl\server\superserver.cab.local.crt
    2024-07-11 20:45:37,418 [wapttasks SocketIOClient 12276] INFO Connecting Socketio to https://superserver.cab.local:443
    2024-07-11 20:45:37,450 [waptws SocketIOClient 12276] WARNING Exception ConnectionError('Connection error'), waiting 60s before retrying
    2024-07-11 20:46:37,468 [wapttasks SocketIOClient 12276] INFO Socketio connection params have changed. Socketio needs reconnect
    2024-07-11 20:46:37,468 [wapttasks SocketIOClient 12276] INFO Creating socketio client: https://superserver.cab.local:443 client auth cert: ('C:\\Program Files (x86)\\wapt\\private\\ordi1.cab.local.crt', 'C:\\Program Files (x86)\\wapt\\private\\ordi1.cab.local.pem') proxies: None verify_cert: C:\Program Files (x86)\wapt\ssl\server\superserver.cab.local.crt
User avatar
sfonteneau
WAPT Expert
Messages: 2318
Registered: July 10, 2014 - 11:52 PM
Contact :

July 12, 2024 - 12:58

Benbatt wrote: Jul 12, 2024 - 12:07 My users have reported that PC shutdowns have been slow since installing the Wapt agent
Is waptexit visible in this case?
Benbatt
Messages: 10
Registration: June 19, 2024 - 7:08 PM

July 12, 2024 - 1:42 PM

No, that's not the case, but these errors slow down the PC shutdown; in some logs, it takes more than 3 minutes.
I'm on the latest release of the WAPT agent and server.
User avatar
dcardon
WAPT Expert
Messages: 1929
Registration: June 18, 2014 - 09:58
Location: Saint Sébastien sur Loire
Contact :

July 15, 2024 - 09:12

Hello Benoit,

thank you for keeping each forum topic separate. I'm closing this one; please open a new one for this second topic.

Regards,

Denis
Denis Cardon - Tranquil IT
Share your experiences on WAPT! Send us your blog and article URLs in the "Your Opinion of the forum, and we'll feature them on the WAPT
Locked