Hello,
I'm trying to use the new feature in version 2.6: "automatically match installed software with corresponding package in the software inventory tab".
I understand that for the match to work, the software name in the software inventory needs to be normalized to the name of the corresponding package.
The software inventory for each of my workstations correctly displays the software, and the reporting via the PostgreSQL database also works.
However, the global software inventory, where names can be normalized, doesn't show all the software present.
For example, on several of my workstations, I have 7-Zip version 24.09, which corresponds to the package version.
But in the software inventory, I only see version 24.08, which is present on very few workstations.
I would like to know if it's possible to resynchronize the global software inventory, or if there's another method to use the new matching feature.
[RESOLVED] Global software inventory linking issue
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Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
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sfonteneau
- WAPT Expert
- Messages: 2318
- Registered: July 10, 2014 - 11:52 PM
- Contact :
Hello, the feature is this:
Is this what you're referring to?
Otherwise, for normalization, you must click on refresh. Also, you should be using the latest version of WAPT; a bug has been detected in previous versions.
Is this what you're referring to?
Otherwise, for normalization, you must click on refresh. Also, you should be using the latest version of WAPT; a bug has been detected in previous versions.
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Hello, thank you for your reply.
Yes, that's exactly it, that feature. I'm going to update to the latest version, 2.6, to check if my bug is fixed. I'll try everything again and get back to this conversation with the result.
Thank you for your quick response.
Yes, that's exactly it, that feature. I'm going to update to the latest version, 2.6, to check if my bug is fixed. I'll try everything again and get back to this conversation with the result.
Thank you for your quick response.
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sfonteneau
- WAPT Expert
- Messages: 2318
- Registered: July 10, 2014 - 11:52 PM
- Contact :
Note that this feature only works if the key that appears in the software inventory is present here on the package
, and it corresponds to what was added to the uninstallkey variable during installation.
, and it corresponds to what was added to the uninstallkey variable during installation.
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I just upgraded to the latest version of WAPT. And indeed, my software inventory is working again.
The feature works perfectly with packages that have the uninstallation key directly in the variable. Thank you very much for this clarification.
Everything is working on my end; thank you for fixing my problem.
Have a good day.
The feature works perfectly with packages that have the uninstallation key directly in the variable. Thank you very much for this clarification.
Everything is working on my end; thank you for fixing my problem.
Have a good day.
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dcardon
- WAPT Expert
- Messages: 1929
- Registration: June 18, 2014 - 09:58
- Location: Saint Sébastien sur Loire
- Contact :
Hi Arthur,
thanks for the feedback.
I'm marking the topic as resolved.
Denis
thanks for the feedback.
I'm marking the topic as resolved.Denis
Denis Cardon - Tranquil IT
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