Hello,
We recently updated our WAPT server from version 2.6.1.17576 to version 2.6.1.17787.
Once the server was updated, I installed the new WAPT console and generated a new agent. However, when I install the new WAPT agent on computers, I am unable to save and apply the added packages to the machine in the WAPT console; the option is grayed out.
We are using a WAPT Discovery server on a Windows Server 2025.
Sincerely,
Florian Colson
Unable to save and apply packages since the Wapt server update
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Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
-
dcardon
- WAPT Expert
- Messages: 1978
- Registration: June 18, 2014 - 09:58
- Location: Saint Sébastien sur Loire
- Contact :
Hi Florian,
if these buttons are grayed out, it means you don't have a key/certificate in the console that matches the one deployed on the workstations. You just need to retrieve the correct key/certificate and configure it in the console.
Regards,
Denis
if these buttons are grayed out, it means you don't have a key/certificate in the console that matches the one deployed on the workstations. You just need to retrieve the correct key/certificate and configure it in the console.
Regards,
Denis
Denis Cardon - Tranquil IT
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