Microsoft apps managed by Wapt packages that randomly disappear

Questions about WAPT Packaging / Requests and help regarding Wapt packages.
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Answer
esberard
Messages: 44
Registration: Oct 09, 2023 - 11:35

June 12, 2026 - 3:43 PM

Good morning,

I wanted to know if you have ever encountered the issue of packaged apps with your Microsoft Store template that tend to disappear from the computer randomly and need to be forced to reappear?

Examples with "web support extension", "sticky notes" and "calculator"
appx-error.png
appx-error.png (16.59 KB) Viewed 2395 times
Thanks for the feedback
High
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dcardon
WAPT Expert
Messages: 1978
Registration: June 18, 2014 - 09:58
Location: Saint Sébastien sur Loire
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Contact dcardon

June 12, 2026 - 6:14 PM

Hi Rémy,

what version of the appx package do you have? There were changes a few months ago to support eappx. Maybe there was a regression...

Denis
Denis Cardon - Tranquil IT
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High
esberard
Messages: 44
Registration: Oct 09, 2023 - 11:35

June 15, 2026 - 08:02

Hello Denis,

We had version 86 of the Microsoft Store template package, but the sticky note package was generated using an older version (67) of the template package.

The problem is that we're worried that updating the package will reinstall the app on users' computers and erase their sticky note data (a situation that recently occurred when we forced a package installation on a user's computer).
High
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