Access to the WAPT console

Questions about WAPT Server / Requests and help related to the WAPT server
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* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
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* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
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rezidu
Messages: 21
Registration: March 16, 2015 - 10:21

May 15, 2015 - 3:56 PM

Good morning,

First of all, sorry if this topic is in the wrong section.

I am contacting you because I have a problem; I cannot launch the WAPT graphical console on certain computers. I get the following message:
consolwapterror.PNG
consolwapterror.PNG (7.33 KB) Viewed 5688 times
I have 2 different domains, what's strange is that I can't launch the console from my machines under domain X, but I can with those under domain Y.

Has anyone else encountered this problem and/or know how to fix it?.

For your information, I am using WAPT version 1.2.3 and my server (Windows) is not part of a domain.
willyodin
Messages: 3
Registration: May 21, 2015 - 5:11 p.m.

May 22, 2015 - 11:13

Hello, I have the same problem when installing the server on a Windows machine.
I would add that when I try to launch the console via the system tray, nothing happens, or rather, a consent.exe process starts and then closes.
rezidu
Messages: 21
Registration: March 16, 2015 - 10:21

May 22, 2015 - 3:06 PM

Yes, I have the same problem.

I asked about it on the mailing list; here's the discussion:

"The message is a bit cryptic... but see if it's related to Windows UAC.
To test, launch the console as administrator (right-click on c:\wapt\waptsoncole.exe, "Run as administrator").
This message could appear if Windows cannot validate the identity of the software publisher (Tranquil-it Systems).
Check the digital signature in the file properties...
No guarantees...

Hubert."

"Thank you for your reply.

I had already tried launching the console by right-clicking and selecting "Run as administrator," but I had the same problem.

However, as you suggested, I then looked at the digital signature. And indeed, that's where the problem lies; Windows can't verify the certificate in the signature. I think it's because the computer on which I want to launch the console doesn't have internet access.

Luc."

So, to this day, I still have the problem because I haven't tried giving the computer internet access. I'll test that in the next few days.
User avatar
htouvet
WAPT Expert
Messages: 436
Registration: March 16, 2015 - 10:48
Contact :

May 26, 2015 - 12:10

Try modifying the waptconsole.manifest file in c:\wapt.
It's a text file that you can open with Notepad.

Locate the line
<requestedExecutionLevel level="requireAdministrator" uiAccess="true"/>

and replace requireAdministrator with highestAvailable
<requestedExecutionLevel level="highestAvailable" uiAccess="true"/>
Tranquil IT
Olie95
Messages: 1
Registration: Oct 09, 2015 - 09:33

October 9, 2015 - 9:38 AM

Hello,

Having experienced the same issue, I simply modified the waptconsole.exe.manifest file with uiAccess=False in the RequestedExecutionLevel item, and the console launched without error.

Hoping this helps someone.

Olivier.
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