Very long machine downtime [WAPT Enterprise]

Questions about WAPT Server / Requests and help related to the WAPT server
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realynot
Messages: 9
Registration: Oct 09, 2018 - 4:55 p.m.

February 1, 2019 - 10:21

Good morning,,
For some time now we have been experiencing a major problem with many of our machines.
When our users want to shut down their computer, it gets stuck on "Shutting down" (Windows message). The only solution before clicking "Shut down" is to remove the network cable and then shut down the machine.
The WAPT client is indeed the cause; uninstalling it solves the problem.



The recurring log on the client is as follows:

Any ideas?

Thanks in advance

Code: Select all

2019-01-25 18:50:57,469 WARNING Websocket connect params: HTTPSConnectionPool(host='wapt.xxx.fr', port=443): Max retries exceeded with url: /get_websocket_auth_token (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x23E75190>: Failed to establish a new connection: [Errno 11001] getaddrinfo failed',))
2019-01-25 18:51:57,664 WARNING Websocket connect params: HTTPSConnectionPool(host='wapt.xxx.fr', port=443): Max retries exceeded with url: /get_websocket_auth_token (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x23E75330>: Failed to establish a new connection: [Errno 11001] getaddrinfo failed',))
2019-01-25 18:52:57,848 WARNING Websocket connect params: HTTPSConnectionPool(host='wapt.xxx.fr', port=443): Max retries exceeded with url: /get_websocket_auth_token (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x23E75DD0>: Failed to establish a new connection: [Errno 11001] getaddrinfo failed',))
2019-01-25 18:53:58,036 WARNING Websocket connect params: HTTPSConnectionPool(host='wapt.xxx.fr', port=443): Max retries exceeded with url: /get_websocket_auth_token (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x23E5BD30>: Failed to establish a new connection: [Errno 11001] getaddrinfo failed',))
2019-01-25 18:54:58,213 WARNING Websocket connect params: HTTPSConnectionPool(host='wapt.xxx.fr', port=443): Max retries exceeded with url: /get_websocket_auth_token (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x23EE2310>: Failed to establish a new connection: [Errno 11001] getaddrinfo failed',))
2019-01-25 18:55:58,411 WARNING Websocket connect params: HTTPSConnectionPool(host='wapt.xxx.fr', port=443): Max retries exceeded with url: /get_websocket_auth_token (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x23EE2970>: Failed to establish a new connection: [Errno 11001] getaddrinfo failed',))
2019-01-25 18:56:58,628 WARNING Websocket connect params: HTTPSConnectionPool(host='wapt.xxx.fr', port=443): Max retries exceeded with url: /get_websocket_auth_token (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x23EF03B0>: Failed to establish a new connection: [Errno 11001] getaddrinfo failed',))
2019-01-25 18:57:58,822 WARNING Websocket connect params: HTTPSConnectionPool(host='wapt.xxx.fr', port=443): Max retries exceeded with url: /get_websocket_auth_token (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x23EF02D0>: Failed to establish a new connection: [Errno 11001] getaddrinfo failed',))
2019-01-25 18:58:59,007 WARNING Websocket connect params: HTTPSConnectionPool(host='wapt.xxx.fr', port=443): Max retries exceeded with url: /get_websocket_auth_token (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x23EE2D10>: Failed to establish a new connection: [Errno 11001] getaddrinfo failed',))
2019-01-25 18:59:59,219 WARNING Websocket connect params: HTTPSConnectionPool(host='wapt.xxx.fr', port=443): Max retries exceeded with url: /get_websocket_auth_token (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x23F00E70>: Failed to establish a new connection: [Errno 11001] getaddrinfo failed',))
2019-01-25 19:00:59,403 WARNING Websocket connect params: HTTPSConnectionPool(host='wapt.xxx.fr', port=443): Max retries exceeded with url: /get_websocket_auth_token (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x23F20CB0>: Failed to establish a new connection: [Errno 11001] getaddrinfo failed',))
2019-01-25 19:01:59,601 WARNING Websocket connect params: HTTPSConnectionPool(host='wapt.xxx.fr', port=443): Max retries exceeded with url: /get_websocket_auth_token (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x23E5BFD0>: Failed to establish a new connection: [Errno 11001] getaddrinfo failed',))
2019-01-25 19:02:59,799 WARNING Websocket connect params: HTTPSConnectionPool(host='wapt.xxx.fr', port=443): Max retries exceeded with url: /get_websocket_auth_token (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x23F205D0>: Failed to establish a new connection: [Errno 11001] getaddrinfo failed',))
User avatar
sfonteneau
WAPT Expert
Messages: 2318
Registered: July 10, 2014 - 11:52 PM
Contact :

April 15, 2019 - 9:15 PM

We have encountered problems with certain versions of waptexit.

The latest version should resolve the issue: 1.7.4.6022
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