[SOLVED] Asking workstations to forget a package that failed to install

Share your tips or issues concerning the WAPT Console or WAPT Agent here
Forum Rules
Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
Locked
jeanpierre1933
Messages: 2
Registration: Nov 29, 2019 - 10:56

November 29, 2019 - 11:01

Hello,

I have a large number of workstations showing an error in my console because a package failed to install on the computers (Adobe Reader... an Adobe product).

I removed it from the list of packages on my workstations, but the error persists. In the console, half of the workstations are still showing an error.

How can I ask the client to permanently remove this package?
Is it possible from the console? (I can't seem to do it.)
Better yet, what command should I run on the workstations?

Thank you.
User avatar
dcardon
WAPT Expert
Messages: 1932
Registration: June 18, 2014 - 09:58
Location: Saint Sébastien sur Loire
Contact :

December 3, 2019 - 2:25 PM

Hello JeanPierre1933,
jeanpierre1933 wrote: Nov 29, 2019 - 11:01 AM I have a large number of workstations showing an error in my console because a package failed to install on the computers. (Adobe Reader... an Adobe product)

So I removed it from the list of packages on my workstations. But the error remains. In the console, I still have half of the workstations showing an error.

How can I ask the client to permanently forget about this package?
Is it possible from the console? (I can't figure it out)
Better yet, what command should I run on the workstations?
If the machines are powered on, you can select all of them, then in the list of packages on the right, right-click on the package you want to forget and choose "forget". Otherwise, you can create a configuration package using the command line WAPT.forget('mypackage').

Sincerely,

Denis
Denis Cardon - Tranquil IT
Share your experiences on WAPT! Send us your blog and article URLs in the "Your Opinion of the forum, and we'll feature them on the WAPT
jeanpierre1933
Messages: 2
Registration: Nov 29, 2019 - 10:56

December 5, 2019 - 8:08 AM

Thank you

, do you have an example of such a package?

If not, what command would need to be executed in the Windows command line?
User avatar
dcardon
WAPT Expert
Messages: 1932
Registration: June 18, 2014 - 09:58
Location: Saint Sébastien sur Loire
Contact :

December 5, 2019 - 4:25 PM

Hello JeanPierre1933,
jeanpierre1933 wrote: Dec 5, 2019 - 8:08 AM Thank you

, do you have an example of such a package?

If not, what command would I need to execute in the Windows command line?
something like

Code: Select all

def install():
    WAPT.forget('tis-monpaquet')
If the radios are switched on, the simplest solution remains multi-selection.

Sincerely,

Denis
Denis Cardon - Tranquil IT
Share your experiences on WAPT! Send us your blog and article URLs in the "Your Opinion of the forum, and we'll feature them on the WAPT
Locked