[RESOLVED] Copying large files across the network stops

Questions about WAPT Packaging / Requests and help regarding Wapt packages.
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User avatar
d3sys
Messages: 11
Registered: December 20, 2019 - 10:37 PM
Contact :

June 14, 2020 - 9:51 PM

florentR2 wrote: June 11, 2020 - 9:41 AM If I understand correctly, what might help you would be to split your package in two.
On one side, the "heavy" files, and on the other, the scripts or configuration files that you need to modify frequently?
And put the package with the heavy files as a dependency.

This way, you can quickly edit the package with the scripts and configuration files, and it would also solve your problem with the sub-version number incrementing automatically.
That's exactly it! But I'm still unsure how to implement the large package, given that it needs to be regularly updated and used as a shared installation resource. Should we simply copy the contents to a local folder on the client machine as a programming step?
florentR2
Messages: 100
Registration: February 13, 2020 - 5:23 PM

June 15, 2020 - 11:35

If the entire process is necessary each time, you should address the underlying slowness issue you're experiencing (is it related to your network? the server? Nginx?).
Personally, for large packages, rather than editing via the console, given the package size, I would have preferred an SFTP transfer followed by decompressing the .wapt file with 7-Zip before opening the project file in PyScripter. It's true that this adds a bit of complexity, but in terms of transfer speed, it should be the fastest.
If your network is Gigabit, the whole process shouldn't take more than an hour.
User avatar
vcardon
WAPT Expert
Messages: 278
Registration: Oct 06, 2017 - 10:55 p.m.
Location: Nantes, France

June 15, 2020 - 5:10 PM

d3sys wrote: June 14, 2020 - 9:51 PM That's exactly it! But I still don't see how to implement the large package, given that it needs to be regularly updated and used as a shared installation file? Should we simply copy the contents to a local folder on the client machine as a programming step?
Hello 3dsys

For this type of unusual use case, consider a support contract and direct communication with our teams.

Everyone is wasting too much time here.

Sincerely.

Vincent
Vincent CARDON
Tranquil IT
User avatar
d3sys
Messages: 11
Registered: December 20, 2019 - 10:37 PM
Contact :

June 18, 2020 - 7:16 PM

vcardon wrote: June 15, 2020 - 5:10 PM Hello 3dsys,
For this type of unusual use case, please consider a support contract and direct communication with our teams.
Right now, everyone is wasting too much time.
Sincerely,
Vincent
:shock: Sorry to have "wasted too much of your time" and therefore too much money, I thought we were in a forum for mutual support in case someone else finds themselves in the same situation, so we can find a solution...
It's true that we're independent, but we joined the team of one of our clients, which happens to be a Higher School of Graphic and Digital 3D Arts, the only one in the entire Caribbean. If we were to speak like everyone else ("time is money"), it would also be disrespectful to a school, and school + Caribbean + equipment + COVID-19 + ... (I'm forgetting some) = too small a means to ask them to take the risk of investing in a model that isn't immediately simple and effective (to quote one of our local elected officials). Being a small company of IT equipment consulting We might have preferred the Enterprise version instead, as you can well imagine...
:( In short, we're going to risk continuing to "lose money" by trying to get my colleague and me to invest the little time we have available to do it ourselves, while also wasting other time learning to code in Python ourselves...
Thank you very much
User avatar
vcardon
WAPT Expert
Messages: 278
Registration: Oct 06, 2017 - 10:55 p.m.
Location: Nantes, France

June 18, 2020 - 8:19 PM

Hello,

You have a use case and a problem that are outside the scope of what we've explored.

We don't even know the name of the application that's causing you so much trouble.

If you're working with a design school and the application is between 5 and 6 GB, I suspect Adobe CS, and we've resolved that case, except we don't make the script available online because the guys at TIS need to make a living and Adobe's lawyers need to leave us alone, hence my suggestion of discreet and effective paid support.

Now, there's no problem with you using WAPT Community as a managed service provider; all the better if it saves you time and makes you more efficient than your competitors. WAPT will help you deploy all their other software, even if this one isn't your area of ​​expertise.

Just be aware that Tranquil IT offers ticket-based support on the package, and this offer is available at the same price for Community users and Enterprise clients. It's up to you to weigh the benefits against your costs.

Best regards.

Vincent
Vincent CARDON
Tranquil IT
User avatar
d3sys
Messages: 11
Registered: December 20, 2019 - 10:37 PM
Contact :

July 24, 2020 - 5:15 PM

vcardon wrote: June 18, 2020 - 8:19 PM Hello,

You have a use case and a problem that are outside the scope of what we've explored.

We don't even know the name of the application that's causing you so much trouble.

If you're working with a design school and the application is between 5 and 6 GB, I suspect Adobe CS, and we've solved that case, except we're not making the script available online because the guys at TIS need to make a living and Adobe's lawyers need to leave us alone, hence my suggestion of discreet and effective paid support.

Now, there's no problem with you using WAPT Community as a managed service provider; all the better if it saves you time and makes you more efficient than your competitors. WAPT will help you deploy all their other software, even if this one isn't yours.

Just so you know, Tranquil IT offers ticket support on the package, and this offer is available at the same price for both Community users and Enterprise customers. It's up to you to weigh the benefits against the costs.

Sincerely,

Vincent
I have only just now seen your reply. Thank you for responding in this way; it clarifies things considerably for me :D I understand and respect your point of view. Please note that the Adobe suite also gave us a lot of trouble and headaches (though not in a legal sense) :oops: ) but we got through it and we came out of it pretty well, no it wasn't the Adobe pack that was causing us the problem mentioned but I admit that it was part of it given its full size (more than 15GB) which we had to break down into several separate software programs (on average 1.2GB).

Therefore, to help and for the good of the community, I want to reassure you, :oops: :? The problem did indeed stem from a network issue detected during our last periodic maintenance check. Thanks to Vincent, who pointed us in the right direction, although at the time we found it unlikely given that we had already redone all the connections in the affected rooms. To summarize, another Orange (formerly France Telecom) contractor (not to name names) came in our absence to install a 100MB switch between the VM host server and the rest of the network, claiming he couldn't find space for the equipment he was supposed to install (the least they could have done, I think, was call us...). :x ) So we redid everything methodically and it's good, the packages that used to take 24 hours now take 2.4 minutes! :shock: :o How reassuring.
There you go, thank you all and a thousand apologies for any inconvenience caused.

Warmest regards from the Antilles...

D3SyS
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