Tranquil IT Forum

Is version 1.5 still in beta?

Hello,

yes, for the moment.

Let's say it's a very stable beta version.
However, we strongly recommend switching to WAPT Server on Linux!

Simon

And it works perfectly! I can confirm!
Is it possible to access the PostgreSQL database to create a script and list the agents?
Thanks! And good job!

Of course, the PostgreSQL database is available for exploration. However, please do not update or insert anything into it.

We already have clients who are heavily utilizing it for reporting to their management teams, and their bosses love it.

Our medium- to long-term goal is for you to see a correlation between the reduced complexity of your IT infrastructure, which WAPT enables, and a decrease in user support workload (calls and emails related to malfunctions). If the two are strongly correlated, then we will know that WAPT has achieved its objective, because it will mean that WAPT has helped users be more productive, and often happier.

The Enterprise version of WAPT comes with management reporting as expected by non-operational IT departments or corporate teams in mid-sized organizations, allowing WAPT operators to demonstrate their effectiveness in a simple and user-friendly way.

Indeed, we sysadmins only exist when things don't work, and we're perceived as a burden when things work too well!! So we need to show them that things work well partly thanks to us sysadmins.

I can't wait to start working with the PostgreSQL database!
A quick question following up on my previous post: is version 1.5 still in beta? Do you have an approximate release date for WAPT 1.5?

For now, we need feedback to know if it works well for you. Have you been able to test it on a test platform? What problems have you encountered?

We've already deployed it to large production environments. We just have a few final details to iron out. Otherwise, it works very well. Even though we haven't officially announced it, the latest version is more of a Release Candidate than a Beta version!

The release date will be as soon as possible.

Yep, I've switched 90% of my workstations to it.
But since the end of last week, I've been having some issues.
Apparently, nginx is crashing, and I'm getting "502 Bad Gateway" errors. I have to restart the nginx service regularly.

It's very random; it can happen once a day or four times in an hour...

Has anyone else experienced this?

Hi Guigeek,

the 502 Bad Gateway message is returned by Nginx when it can't forward the request to the Wapt Python server, which is in reverse proxy.
Restarting Nginx closes existing connections to the Python server. But in this case, I think the problem is more with the Wapt Python server process.
How many user workstations do you have on your network? We changed some settings on the Peewee ORM connection pool to resolve a similar issue for another client. Which 1.5 version are you using?

Denis

I updated this morning... so I think I'm on the latest version: 1.5.1.15.
Currently 75 workstations deployed...
However, the agent is still on 1.5.1.8... is that normal?

guigeek wrote: ↑Jan 15, 2018 - 3:28 PM I updated this morning... so I think I'm on the latest version: 1.5.1.15
Currently 75 workstations deployed...
However, the agent is still on 1.5.1.8... is that normal?

After updating the server, you need to update the agent through the console menu Tools/Generate a WAPT agent.
This wizard will recreate the agent on the Wapt server https://server/wapt/waptagent.exe, as well as an upgrade package tis-waptupgrade-1.5.1.15.wapt.
If the tis-waptupgrade package is assigned to the user's workstation, the machine should update itself on the next shutdown.
The GPO also needs to be updated if it is being used.

Denis