Tranquil IT Forum

Hello,

what does the clock-shaped logo in the console represent?

Thank you

When a task is launched on an agent (an update, for example)

, its status is set to "running" (a task is in progress on the agent).

When the task is completed on the agent, the agent should send an update status to indicate its status (error or OK)

. In your case, the status is not renewed. Perhaps the network was unreachable when the inventory was sent. Therefore, the machine will remain in the "running" state. If the machine sends its inventory again (at startup or after an update), then the "running" status will disappear.

For 24 hours, the machine still displayed the clock logo. However, the machine was definitely connected to the network.
Uninstalling and reinstalling the agent: OK

Hello,

I also encountered this problem.
In my case, it was caused by the server's system time being incorrect.