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[RESOLVED] Reachable DISCONNECTED following update

Published: May 4, 2018 - 9:25 AM
by julienlevi
Hello,

Following the WAPT update from 1.5.1.22 to 1.5.1.23 on my Debian 9 Linux server,
all my machines appear as DISCONNECTED even though the status under 'Last seen on' indicates today's date.

The 1.5.1.23 agent has been successfully deployed, as well as the console.

WAPT Server version: 1.5.1.23
WAPT Agent version: 1.5.1.23
WAPT Setup version: 1.5.1.23
WAPT Deploy version: 1.5.1.23
Database status: OK (1.5.1.22)

Any ideas?

Thank you

Re: Reachable DISCONNECTED following update

Published: May 4, 2018 - 11:02 AM
by sfonteneau
Hello,

there's a problem with the clocks not being set correctly: viewtopic.php?f=10&t=1057&p=3372&hilit=horloge#p3372 ?

Simon

Re: Reachable DISCONNECTED following update

Published: May 4, 2018 - 11:14
by julienlevi
Thank you so much!

After asking, I installed the NTP service, but it still didn't work.

So I added `signature_clockskew = 72000`

and it works!

Re: Reachable DISCONNECTED following update

Published: May 4, 2018 - 1:29 PM
by sfonteneau
It would seem that either your server or your clients are not on time.

Re: Reachable DISCONNECTED following update

Published: May 4, 2018 - 3:05 PM
by julienlevi
Yes, it's strange. The BIOS clock is correct, but my Debian system is 2 hours ahead, even with the NTP service installed.

I manually reset the time on my Debian server, but the 'last seen on' timestamps are still 2 hours ahead.