Hello,
I'm having trouble with a particular package, but this could also apply to others. I installed the "screenhunter" package using the self-serving web interface. However, when I remove the package, it's still present in C:\Program Files (x86)\Widsom-soft ScreenHunter 6.0 Free.
The .exe file is still running even though I've uninstalled the package.
Is there a way to ensure that it can be completely uninstalled by users without leaving any traces?
Thank you in advance.
[RESOLVED] Package still present after a Remove.
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Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
-
dcardon
- WAPT Expert
- Messages: 1932
- Registration: June 18, 2014 - 09:58
- Location: Saint Sébastien sur Loire
- Contact :
Hello Gille,
If you have been using the package from https://wapt.tranquil.it/package_detail ... 1_all.wapt and if you find the correct combination for uninstallation, feel free to report it so that we can correct the package.
Sincerely,
Denis
There's a slight error in the terminology. It's not the package itself that's always present (wapt-get list), but the software itself. WAPT tries to offer default uninstallation parameters, but there are cases where the automatically found parameter isn't correct, or the uninstaller simply isn't silent at all... In this case, you need to perform a manual uninstallation procedure in the setup.py file.ggille wrote: ↑June 7, 2018 - 5:13 PM I have a problem with a particular package, but this could also be the case for others. I installed the "screenhunter" package using the "self-serving" web interface. However, when I remove this package, it is still present in C:\Program Files (x86)\Widsom-soft ScreenHunter 6.0 Free.
The .exe file is still running even though I have uninstalled the package.
Is there a way to ensure that it can be completely uninstalled by users without leaving any traces?
If you have been using the package from https://wapt.tranquil.it/package_detail ... 1_all.wapt and if you find the correct combination for uninstallation, feel free to report it so that we can correct the package.
Sincerely,
Denis
Denis Cardon - Tranquil IT
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