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Communication problem between Wapt server and Wapt agent

Published: July 18, 2018 - 3:06 PM
by 7oine29
Hello,

I'm writing on this forum to ask for help.

Despite searching extensively and browsing your forum, I haven't found an answer to my problem.

The issue is this: I can't communicate with the client from the WAPT console.

I can't force package installations from my repository, nor can I check for updates from the console. However, it works when I do it from the client PC.

The option on the server is grayed out. I've attached a screenshot of my console showing the problem.

Thank you for your help.

Sincerely,

7oine29

Re: Communication problem between Wapt server and Wapt agent

Published: July 18, 2018 - 4:11 PM
by 7oine29
And my second question: how can I prevent software installations from running silently?

Thank you.

Re: Communication problem between Wapt server and Wapt agent

Published: July 19, 2018 - 08:32
by skoizer
Hello,
is this a firewall problem?
Could you try temporarily disabling it on the PC

Re: Communication problem between Wapt server and Wapt agent

Published: July 19, 2018 - 09:17
by 7oine29
Hello,

yes, I thought the same thing, so I disabled the firewall, but the problem is still there. :roll:

Re: Communication problem between Wapt server and Wapt agent

Published: July 19, 2018 - 2:17 PM
by sfonteneau
Scheduling problem?

Re: Communication problem between Wapt server and Wapt agent

Published: July 19, 2018 - 3:04 PM
by 7oine29
Hello,

thank you, I hadn't noticed that! :D :D
So, does anyone have an answer to my second question?

Re: Communication problem between Wapt server and Wapt agent

Published: July 19, 2018 - 3:41 PM
by sfonteneau
7oine29 wrote: July 18, 2018 - 4:11 PM and second question: how can I prevent software installations from running silently?

Thank you,
I don't understand the question :roll: Launch the installation manually without Wapt...

Re: Communication problem between Wapt server and Wapt agent

Published: July 19, 2018 - 4:09 PM
by 7oine29
Actually, I'd like the installation to be visible; these are fairly simple installations, the user just has to click "next"... 
Manually, it takes me too long because there are many PCs and regular updates. Hence the advantage of launching them via WAPT. 
Silently doesn't work because these are older applications... (There are updates, but the core of the application is often very old!). 

Re: Communication problem between Wapt server and Wapt agent

Published: July 19, 2018 - 9:35 PM
by vcardon
7oine29 wrote: July 19, 2018 - 4:09 PM Actually, I'd like the installation to be visible. These are fairly simple installations; the user just has to click "next"... 
Manually, it takes me too long because there are many PCs and regular updates. Hence the advantage of launching them via WAPT. 
Silently doesn't work because these are older applications... (There are updates, but the core of the application is often very old!). 
Contact Simon via private email; we can use your software example to illustrate some of WAPT's capabilities in an upcoming YouTube video.

Sincerely.

Vincent