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User authentication is not working

Published: September 10, 2018 - 4:53 PM
by Nicolas C
Hello,

on a recently deployed machine, user authentication is not working when installing a package via the web interface!
Tested with other accounts in the user's session, everything works fine.
The user is indeed a member of the waptselfservice group.

After some investigation:
A `gpresult /r` confirms the user's membership in the waptselfservice group.
Tested on another machine => Failed.
The machine appears correctly in the console, as does the list of installed software.
Command line:
`wapt-get install` => error 401;
`wapt-get update` => OK.
Version 1.3.13.0

Re: User login not working

Published: September 11, 2018 - 09:08
by sfonteneau
I recently encountered this issue with a computer that lost its connection to the domain.

Otherwise, have you restarted the machine since the group was created?

Re: User login not working

Published: September 11, 2018 - 2:02 PM
by Nicolas C
The WAPT server has been up and running since January, as has the WAPT self-service group. The workstation was installed 10 days ago, so I'd say that's all good.

I can install software via WAPT using any other user's credentials!
During the workstation deployment, I deployed about ten applications via WAPT using my account without any problems.
I'm starting to wonder if it's a character encoding issue because the user's password contains a "€".

I'm going to try rejoining the workstation to the domain.

Re: User login not working

Published: September 11, 2018 - 3:51 PM
by Nicolas C
Well, it's confirmed, it was indeed the € character that was causing the problem!

Bug? Forbidden character?

FYI:
AD 2012R2
WAPT 1.3.13.0 also on a 2012R