Hello,
I have two problems that I think are related.
1. After the agent installs on a machine, it doesn't appear in the console unless I manually force it.
2. Even when it appears in the console, the machine always shows as disconnected. If I add a package to it, it's not displayed. However, when the machine shuts down, the package installs correctly!
This seems like an inventory and/or agent connection issue with the console, but I don't see anything unusual in the configurations.
Do you have any ideas?
Thank you
[RESOLVED] Strange behavior
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Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
Well, I finally found it.
It turns out that I had named my web server SRV-WAPT.mydomain.fr.
Or by launching the command We realize that it is trying to contact a server at srv-wapt.mydomain.fr.
So I changed my domain name to srv-wapt.mydomain.fr. Removing the capital letters solved the problem.
It turns out that I had named my web server SRV-WAPT.mydomain.fr.
Or by launching the command
Code: Select all
wapt-get register -l debugSo I changed my domain name to srv-wapt.mydomain.fr. Removing the capital letters solved the problem.
