Tranquil IT Forum

Hello everyone and Happy New Year!

My console worked perfectly in 2018
, but for the past few days (without any change), when I click the "Private Repository/Import from Internet" button, the console freezes and becomes unresponsive, forcing me to stop the process. All other features seem to be working fine.

I was on version 1.5, so I updated both the server and the console to 1.6 this morning, but the problem persists.
I've uninstalled and reinstalled the console, but the problem remains.

Does anyone have any idea what could be causing this?

Thanks.

Hello WAPT user CN,

WAPT user CN wrote: ↑January 9, 2019 - 4:43 AM Hello everyone and Happy New Year!

My console worked perfectly in 2018
, but for the past few days (without any change), when I click the "Private Repository/Import from Internet" button, the console freezes and becomes unresponsive, forcing me to stop the process. All other features seem to be working fine.

I was on version 1.5, so I updated the server and the console to 1.6 this morning, but the problem persists.
I uninstalled and reinstalled the console, but the problem remains.

Does anyone have any idea what the problem might be?

Could this be related to the Great Firewall of China (GFoC)? Do you have a filtering firewall that's performing Man-in-the-Middle attacks with a wildcard certificate? Do you have an overzealous proxy server?

The first thing to test is to verify that you can connect to the store.wapt.fr or wapt.tranquil.it website. If that works, you need to check the proxy settings. I'll check the timeout on the store connection from the console with Hubert. Even if packets are dropped, it shouldn't freeze the console.

If you manage to access the wapt.store.fr website, you can still download the package locally and import it into the wapt console using the "import a file" button. It's less convenient, but it can help.

Happy New Year 2019 to you too!

Sincerely,

Denis

dcardon wrote: ↑January 9, 2019 - 7:04 PM
Could this be related to the GFoC (Great Firewall of China)? Do you have a filtering firewall that performs Man-in-the-Middle attacks with a wildcard certificate? Do you have an overzealous proxy?

The first thing to test is to verify that you can connect to the store.wapt.fr or wapt.tranquil.it website. If that works, you need to check the proxy configurations. I'll check the timeout on the store connection from the console with Hubert. Even if packets are dropped, it shouldn't freeze the console.

If you can still access the wapt.store.fr website, you can always download the packet locally and import it into the wapt console using the "import a file" button. It's less convenient, but it might help.

Happy New Year 2019 to you too!

Best regards,

Denis

Good morning,

There doesn't seem to be a firewall issue here. To be absolutely sure, I tried installing the console on another computer and it works, so the problem appears to be with my PC...

Since access to wapt.store.fr is functional, I can do it this way for the moment.

If I find a solution (before the next formatting) I will share it here

THANKS.