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[SOLVED] Unable to install packages

Published: June 7, 2019 - 09:04
by Maxime
Hello,
I'm unable to install packages on the machines where the WAPT agent has been deployed.
In the admin console, I can add packages to the machines, but when I apply the updates, the packages show errors. I also have a package that shows an error and corresponds to my UUID.
Both packages are therefore stuck in a pending state.
Communication between the client and the server is OK.
Do you have a solution?
Thank you.

Solution: Unable to install packages

Published: June 7, 2019 - 2:53 PM
by Maxime
The solution is to have the same keys on both machines.
I have two computers with the admin console.
Each has a different key, which is why I couldn't install the packages on another machine with a different key.
So I retrieved the key from one of the machines and installed it on the other.
I also created a new agent with the new key.

Re: Solution: Unable to install packages

Published: June 21, 2019 - 1:09 PM
by dcardon
Hello Maxime,
Maxime wrote: June 7, 2019 - 2:53 PM The solution is to have the same keys on both machines.
I have two computers with the admin console.
Each has a different key, which is why I couldn't install the packages on another machine with a different key.
So I retrieved the key from one of the machines to install it on the other.
I also created a new agent with the new key.
Indeed. The private signing key must match the certificate deployed on the workstation.

I recommend you take a look at https://www.wapt.fr/fr/doc/wapt-concept ... -principle

Sincerely,

Denis