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[Resolved] Machines not visible after 1.8 installation, OK after 1.8.1

Published: January 30, 2020 - 3:11 PM
by jeancharles
Hello,
I updated WAPT from 1.7.4 to 1.8 on Windows without any issues. I can see all the existing machines without any problems.
The issue is that the new machines are not visible; they are created, but I can't install anything.


In the performance monitor, I can see the connections to the WAPT server via TCP/443 and TCP/80, but they don't appear in the console.
I also can't see the self-service packages.

The result of `wapt-get update-status` is: `
Using config file: C:\Program Files (x86)\wapt\wapt-get.ini
waptserver is not available or error in inventory. Update of status not properly sent`.

I can ping the WAPT server, and accessing the local WAPT site with Edge is OK.

C:\Users\> wapt-get update
Using config file: C:\Program Files (x86)\wapt\wapt-get.ini
Update package list from https://svwapt01/wapt, https://srvwapt01/wapt-host
2020-01-30 10:51:30,392 CRITICAL Error merging Packages from https://srvwapt01/wapt into db: HTTPError: 400 Client Error: Bad Request for url: https://srvwapt01/wapt/Packages
Total packages: 0
Added packages:

Removed packages:

Discarded packages count: 0
Pending operations:
upgrade:
additional:
install:
remove:
Repositories URL:
https://srvwapt01/wapt
https://srvwapt01/wapt-host

EDIT: resolved after migration to 1.8.1 server and agents.

Re: Machines not visible after installation 1.8

Published: January 30, 2020 - 3:53 PM
by sfonteneau
Can you provide us with more information about your configuration?

- Registration method
- Windows or Linux server?
- Is access to the repository restricted (certificate authentication on the client)?

Re: Machines not visible after installation 1.8

Published: January 30, 2020 - 4:52 PM
by jeancharles
Agent deployed via GPO (always)

on a Windows 2012 R2 server

. No access restrictions to the repository.

If any logs would be helpful, please let me know.

Re: Machines not visible after installation 1.8

Published: January 31, 2020 - 09:49
by jeancharles
I uninstalled agent 1.8 and manually installed agent 1.7.4, and bingo, the applications are visible.
Something must be missing in agent 1.8 regarding machine registration or server connection?

I can use self-service in 1.7.4, but I still don't have a reachable status.