Hello,
a WAPT server (version 1.8.1.6756)
and an up-to-date Debian Jessie 8 client.
When I run `wapt-get register`, I get the following error:
FATAL ERROR: IndexError: list index out of range.
I've tried everything from scratch, but the problem persists. Any ideas?
Thank you.
Linux agent register error
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Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
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sfonteneau
- WAPT Expert
- Messages: 2318
- Registered: July 10, 2014 - 11:52 PM
- Contact :
Good morning
The first version of the Linux agent wapt is not very tolerant on certain points, the next version (which should be released soon) will resolve quite a few issues.
In my opinion, the hostname of the computer is the problem. To be certain, could you run the following command:
The first version of the Linux agent wapt is not very tolerant on certain points, the next version (which should be released soon) will resolve quite a few issues.
In my opinion, the hostname of the computer is the problem. To be certain, could you run the following command:
Code: Select all
wapt-get register -ldebug
Here is the result of the command:
Code: Select all
2020-04-27 14:24:34,670 DEBUG Default encoding : ascii
2020-04-27 14:24:34,670 DEBUG Setting encoding for stdout and stderr to UTF-8
2020-04-27 14:24:34,671 DEBUG Python path ['/opt/wapt', '/opt/wapt', '/opt/wapt/lib/python2.7', '/opt/wapt/lib/python2.7/plat-x86_64-linux-gnu', '/opt/wapt/lib/python2.7/lib-tk', '/opt/wapt/lib/python2.7/lib-old', '/opt/wapt/lib/python2.7/lib-dynload', '/usr/lib/python2.7', '/usr/lib/python2.7/plat-x86_64-linux-gnu', '/usr/lib/python2.7/lib-tk', '/opt/wapt/lib/python2.7/site-packages']
2020-04-27 14:24:34,671 INFO Using local waptservice configuration /opt/wapt/wapt-get.ini
2020-04-27 14:24:34,671 DEBUG Config file: /opt/wapt/wapt-get.ini
Using config file: /opt/wapt/wapt-get.ini
2020-04-27 14:24:34,676 DEBUG Thread 140231084709632 is connecting to wapt db
2020-04-27 14:24:34,704 DEBUG Using host certificate /opt/wapt/private/44454C4C-5A00-1058-8051-C4C04F42344A.pem for repo global auth
2020-04-27 14:24:34,718 DEBUG Thread 140231084709632 is connecting to wapt db
2020-04-27 14:24:34,719 DEBUG DB Start transaction
2020-04-27 14:24:34,719 DEBUG DB commit
2020-04-27 14:24:34,748 DEBUG Using host certificate /opt/wapt/private/44454C4C-5A00-1058-8051-C4C04F42344A.pem for repo wapt auth
2020-04-27 14:24:34,761 INFO Main repository: https://waptserv.there.lyc50.ac-caen.fr/wapt
2020-04-27 14:24:34,803 DEBUG Using host certificate /opt/wapt/private/44454C4C-5A00-1058-8051-C4C04F42344A.pem for repo wapt-host auth
2020-04-27 14:24:34,816 INFO User Groups:[]
2020-04-27 14:24:34,816 DEBUG WAPT base directory : /opt/wapt
2020-04-27 14:24:34,816 DEBUG Package cache dir : /opt/wapt/cache
2020-04-27 14:24:34,816 DEBUG WAPT DB Structure version;: 20190606
Registering host against server: https://waptserv.there.lyc50.ac-caen.fr/
2020-04-27 14:24:34,817 DEBUG DB Start transaction
2020-04-27 14:24:34,817 DEBUG DB commit
2020-04-27 14:24:34,826 DEBUG DB Start transaction
2020-04-27 14:24:34,826 DEBUG DB commit
2020-04-27 14:24:34,828 DEBUG DB Start transaction
2020-04-27 14:24:34,828 DEBUG DB commit
2020-04-27 14:24:35,948 DEBUG DB Start transaction
2020-04-27 14:24:35,949 DEBUG DB commit
2020-04-27 14:24:35,958 DEBUG Stores cert chain check in cache
FATAL ERROR : IndexError: list index out of range
Traceback (most recent call last):
File "/opt/wapt//wapt-get.py", line 1431, in <module>
main()
File "/opt/wapt//wapt-get.py", line 1213, in main
description=(" ".join(args[1:])).decode(sys.getfilesystemencoding()),
File "/opt/wapt/common.py", line 5477, in register_computer
inv = self._get_host_status_data(old_hashes, new_hashes, force=True, include_dmi=True, include_wmi=True)
File "/opt/wapt/common.py", line 5770, in _get_host_status_data
_add_data_if_updated(inv,'installed_softwares',setuphelpers.installed_softwares(''),old_hashes,new_hashes)
File "/opt/wapt/setuphelpers_linux.py", line 95, in installed_softwares
pkg_dict={'key':'','name':pkg.name,'version':str(pkg.installed).split('=',1)[1],'install_date':install_date,'install_location':'','uninstall_string':'','publisher':pkg.versions[0].homepage,'system_component':''}
IndexError: list index out of range-
sfonteneau
- WAPT Expert
- Messages: 2318
- Registered: July 10, 2014 - 11:52 PM
- Contact :
Indeed, there must be a code correction to make here:
In the file:
Can you replace the line:
By this?
In the file:
Code: Select all
/opt/wapt/setuphelpers_linux.pyCode: Select all
pkg_dict={'key':'','name':pkg.name,'version':str(pkg.installed).split('=',1)[1],'install_date':install_date,'install_location':'','uninstall_string':'','publisher':pkg.versions[0].homepage,'system_component':''}Code: Select all
pkg_dict={'key':'','name':pkg.name,'version':str(pkg.installed).rsplit('=',1)[-1],'install_date':install_date,'install_location':'','uninstall_string':'','publisher':pkg.versions[0].homepage,'system_component':''}-
sfonteneau
- WAPT Expert
- Messages: 2318
- Registered: July 10, 2014 - 11:52 PM
- Contact :
Can you run:
Code: Select all
rm -f /opt/wapt/private/*.crt
wapt-get register -ldebug
It worked, thank you so much!
Here is the result of the command:
Here is the result of the command:
Code: Select all
2020-04-28 15:01:43,948 DEBUG Default encoding : ascii
2020-04-28 15:01:43,948 DEBUG Setting encoding for stdout and stderr to UTF-8
2020-04-28 15:01:43,948 DEBUG Python path ['/opt/wapt', '/opt/wapt', '/opt/wapt/lib/python2.7', '/opt/wapt/lib/python2.7/plat-x86_64-linux-gnu', '/opt/wapt/lib/python2.7/lib-tk', '/opt/wapt/lib/python2.7/lib-old', '/opt/wapt/lib/python2.7/lib-dynload', '/usr/lib/python2.7', '/usr/lib/python2.7/plat-x86_64-linux-gnu', '/usr/lib/python2.7/lib-tk', '/opt/wapt/lib/python2.7/site-packages']
2020-04-28 15:01:43,949 INFO Using local waptservice configuration /opt/wapt/wapt-get.ini
2020-04-28 15:01:43,949 DEBUG Config file: /opt/wapt/wapt-get.ini
Using config file: /opt/wapt/wapt-get.ini
2020-04-28 15:01:43,953 DEBUG Thread 140160346814208 is connecting to wapt db
2020-04-28 15:01:43,968 DEBUG Warning : Host certificate /opt/wapt/private/44454C4C-5A00-1058-8051-C4C04F42344A.pem not found, not using it for auth on repo global
2020-04-28 15:01:43,968 DEBUG Thread 140160346814208 is connecting to wapt db
2020-04-28 15:01:43,969 DEBUG DB Start transaction
2020-04-28 15:01:43,969 DEBUG DB commit
2020-04-28 15:01:43,986 DEBUG Warning : Host certificate /opt/wapt/private/44454C4C-5A00-1058-8051-C4C04F42344A.pem not found, not using it for auth on repo wapt
2020-04-28 15:01:43,986 INFO Main repository: https://waptserv.there.lyc50.ac-caen.fr/wapt
2020-04-28 15:01:44,015 DEBUG Warning : Host certificate /opt/wapt/private/44454C4C-5A00-1058-8051-C4C04F42344A.pem not found, not using it for auth on repo wapt-host
2020-04-28 15:01:44,015 INFO User Groups:[]
2020-04-28 15:01:44,015 DEBUG WAPT base directory : /opt/wapt
2020-04-28 15:01:44,015 DEBUG Package cache dir : /opt/wapt/cache
2020-04-28 15:01:44,015 DEBUG WAPT DB Structure version;: 20190606
Registering host against server: https://waptserv.there.lyc50.ac-caen.fr/
2020-04-28 15:01:44,015 DEBUG DB Start transaction
2020-04-28 15:01:44,016 DEBUG DB commit
2020-04-28 15:01:44,033 DEBUG DB Start transaction
2020-04-28 15:01:44,033 DEBUG DB commit
2020-04-28 15:01:44,035 DEBUG DB Start transaction
2020-04-28 15:01:44,035 DEBUG DB commit
2020-04-28 15:01:45,150 DEBUG DB Start transaction
2020-04-28 15:01:45,151 DEBUG DB commit
2020-04-28 15:01:45,159 DEBUG Stores cert chain check in cache
2020-04-28 15:01:47,400 INFO Creates host keys pair and x509 certificate /opt/wapt/private/44454C4C-5A00-1058-8051-C4C04F42344A.crt
2020-04-28 15:01:47,417 DEBUG DB Start transaction
2020-04-28 15:01:47,418 DEBUG DB commit
2020-04-28 15:01:47,421 DEBUG DB Start transaction
2020-04-28 15:01:47,422 DEBUG DB commit
2020-04-28 15:01:47,483 DEBUG Starting new HTTPS connection (1): waptserv.there.lyc50.ac-caen.fr:443
2020-04-28 15:01:48,302 DEBUG https://waptserv.there.lyc50.ac-caen.fr:443 "POST //add_host HTTP/1.1" 200 2162
2020-04-28 15:01:48,303 DEBUG DB Start transaction
2020-04-28 15:01:48,303 DEBUG DB commit
2020-04-28 15:01:48,306 DEBUG DB Start transaction
2020-04-28 15:01:48,306 DEBUG DB commit
2020-04-28 15:01:48,308 DEBUG DB Start transaction
2020-04-28 15:01:48,308 DEBUG DB commit
2020-04-28 15:01:48,310 INFO Got signed certificate from server. Issuer: waptserv.there.lyc50.ac-caen.fr. CN: 44454C4C-5A00-1058-8051-C4C04F42344A
2020-04-28 15:01:48,334 DEBUG DB Start transaction
2020-04-28 15:01:48,335 DEBUG DB commit
2020-04-28 15:01:48,338 DEBUG DB Start transaction
2020-04-28 15:01:48,338 DEBUG DB commit
Host correctly registered against server https://waptserv.there.lyc50.ac-caen.fr/.