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Pbl license waptconsole

Published: April 27, 2020 - 12:33 PM
by Lionel B
Hello,

when I log in to the WAPT console, after entering my credentials to log in with the admin account, the following message appears:
"no valid license found in switching to Community features only,"
even though we have a temporary enterprise license.

Thank you in advance for your help.
Sincerely,
Lionel

Re: Waptconsole license issue

Published: April 27, 2020 - 12:39 PM
by vcardon
Lionel B wrote: Apr 27, 2020 - 12:33 When I connect to the WAPT console, after typing my credentials to log in with the admin account, the following message appears:
"no valid license found in switching to Community features only"
even though we have a temporary enterprise license.
The console switches from Enterprise to Community if:

1) The number of agents in the console exceeds the number of agents allowed in the license

Or

2) the expiry date of the license has been reached.

Sincerely.

Vincent

Re: Waptconsole license issue

Published: April 27, 2020 - 1:00 PM
by sfonteneau
Your license has a maximum of 30 positions, for your information