Hello,
I recently started using your WAPT deployment solution. The server is working perfectly; I followed your tutorial to the letter.
- WAPT version installed: 1.8.2
- Server OS: Windows, Windows 10 Pro 2019 version
- OS of the administration/package creation machine: Windows 10
First, I installed the WAPT_Agent, which I retrieved from my web interface. So far, no problem; my machine is declared as "Connected." I added a dependency to a package group that I created, and that's where the problems arise.
First: All my packages install, however, some show an "error" when they are installed on the machine and working.
Here are the logs:
installing lab-dropbox(=85.4.155-4)
Exe setup Dropbox 85.4.155 Offline Installer.exe already installed. Skipping
Traceback (most recent call last):
File "C:\Program Files (x86)\wapt\common.py", line 3878, in install_wapt
logger.critical(u'Fatal error in install script: %s:\n%s' % (ensure_unicode(e),ensure_unicode(traceback.format_exc())))
File "C:\Program Files (x86)\wapt\waptutils.py", line 437, in ensure_unicode
return u"%s : %s" % (data.args[0], data.args[1].decode('cp850'))
IndexError: tuple index out of range
IndexError: tuple index out of range
Finally, after my installations, the machine shuts down after 5 to 10 minutes in "DISCONNECTED" mode. I tried reinstalling, it works, but the problem returns at the same time after the installation. Do you have any ideas?
Thank you in advance.
Also note that the machine can connect to the server.
PS: I checked the threads, and they all mentioned problems due to the time difference. I've checked this point, and there's no particular problem,
Sébastien.C.
Problem installing package, then machine "DISCONNECTED"
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Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
-
dcardon
- WAPT Expert
- Messages: 1932
- Registration: June 18, 2014 - 09:58
- Location: Saint Sébastien sur Loire
- Contact :
Hi Sébastien,
the CONNECTED state is based on a WebSocket connection initiated by the client. Could you have a transparent firewall that's dropping the connection if it takes too long?
If you don't want to reinstall the agent, you can try restarting the service (net stop waptservice; net start waptservice).
Denis
the CONNECTED state is based on a WebSocket connection initiated by the client. Could you have a transparent firewall that's dropping the connection if it takes too long?
If you don't want to reinstall the agent, you can try restarting the service (net stop waptservice; net start waptservice).
Denis
Denis Cardon - Tranquil IT
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