Tranquil IT Forum

Hello,

We would like to test WAPT as we are looking for software to manage our IT infrastructure and Microsoft updates.
We received the installation instructions and a key from Ms. Badier.

This afternoon, I started installing a dedicated Hyper-V VM running Windows Server 2019 Standard for testing purposes.
On the Windows machine, I simply assigned a static IP address and joined the domain. I disabled the firewall for testing.

The WAPT installation appears to proceed correctly, with no error messages. However, upon launching the console, we receive the following message:
Server access error: HTTP/1.1 504 Gateway Time-Out.

We attempted to restart the services, but the problem persists.
I should mention that the installation was done using the default settings in the C drive, etc.

Could you please assist us?

Thank you.

Based on what I found on your forum, I'm missing the WAPTServer service.

I just ran this:
`c:\wapt\waptpython.exe c:\wapt\waptserver\winsetup.py -ldebug install_waptserver -cc:\wapt\conf\waptserver.ini`

as suggested in another post. We'll see.

No better, I only have two services visible:
WAPTNginx
and WAPTService.

Awaiting your help,

thank you.

Hello Cantrel,
did you perform the installation using the local administrator account or a domain account with local admin rights? There's a bug that can occur during the application of access control lists (ACLs) with iCACLs when a local account isn't used (just for the initial installation).
You can reinstall using the local admin account on the existing installation.
Regards,
Denis

Hello,

Yes, I reinstalled it yesterday before joining the domain, using the local admin account and the server in a workgroup.
No problems with the installation.

Joining the server back to the domain afterwards was OK.

Thank you for your help.