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Fatal error: MSI kes_win.msi has been installed but the uninstall key ... can not be

Published: November 30, 2020 - 8:53 PM
by Thierry83
Good morning,

I can't find a way to install kes_win.msi correctly; the installation generates a FATAL ERROR!

Fatal error: MSI kes_win.msi has been installed but the uninstall key ... can not be found

I'm using install_msi_if_needed( with the properties arguments, how can I avoid this fatal error when installing a package?

I don't know if not finding the uninstall key at the end of the installation is relevant, because I provide this key in the script, so it exists

There seems to be a problem with WAPT. This "key not found" issue dates back to 2016, and there have been no relevant answers to date on how to resolve this problem

Thank you for your feedback!
Traceback (most recent call last):
File "C:\wapt\common.py", line 3876, in install_wapt
exitstatus = setup.install()
File "C:\wapt\common.py", line 3830, in new_func
return func(*args,**kwargs)
File "C:\wapt\setuphelpers_windows.py", line 1102, in install_msi_if_needed
error('MSI %s has been installed but the uninstall key %s can not be found' % (msi,key))
File "C:\wapt\waptutils.py", line 1698, in error
raise EWaptSetupException(u'Fatal error: %s' % reason)
EWaptSetupException: Fatal error: MSI kes_win.msi has been installed but the uninstall key ... can not be found

FATAL ERROR: EWaptSetupException: Fatal error: MSI kes_win.msi has been installed but the uninstall key ... can not be found
Exit code: 3