Tranquil IT Forum

Hello everyone!

We're encountering a small problem during installation after creating a package for Inventor Pro 2021.

Here's the general information
: WAPT version installed: Enterprise v 1.8.2.7334
Server OS: Debian Buster
WAPT administration OS: Windows 10 1909

Here are the logs that Python returns when we launch the installation:

Traceback (most recent call last):
File "C:\Program Files (x86)\wapt\common.py", line 3877, in install_wapt
exitstatus = setup.install()
File "C:\WaptDEV\ima-setup-wapt\setup.py", line 7, in install
install_exe_if_needed("Img/Setup.exe",'/qb /I IMASONIC.ini /Trial /language fr-fr',key='Autodesk Revit Interoperability for Inventor 2021',min_version='21.0.0.376')
File "C:\Program Files (x86)\wapt\common.py", line 3831, in new_func
return func(*args,**kwargs)
File "C:\Program Files (x86)\wapt\setuphelpers_windows.py", line 1172, in install_exe_if_needed
run(r'"%s" %s' % (exe,silentflags),accept_returncodes=accept_returncodes,timeout=timeout,pidlist=pidlist)
File "C:\Program Files (x86)\wapt\setuphelpers_windows.py", line 3713, in run
killtree(proc.pid)
File "C:\Program Files (x86)\wapt\waptutils.py", line 1576, in killtree
parent.kill()
File "C:\Program Files (x86)\wapt\lib\site-packages\psutil\__init__.py", line 311, in wrapper
return fun(self, *args, **kwargs)
File "C:\Program Files (x86)\wapt\lib\site-packages\psutil\__init__.py", line 1120, in kill
self._proc.kill()
File "C:\Program Files (x86)\wapt\lib\site-packages\psutil\_pswindows.py", line 288, in wrapper
raise AccessDenied(self.pid, self._name)
AccessDenied: psutil.AccessDenied (pid=28628)

FATAL ERROR: AccessDenied: psutil.AccessDenied (pid=28628)
Exit code: 3

despite everything, the installation is launched, and above all works. The uninstallation didn't show any issues in the logs.

Thank you in advance for your help!

Olivier MARCOUX

Hello,
is it possible to also have the package code?

Thank you