Tranquil IT Forum

Good morning,

We are experiencing a deployment error for an Acrobat Reader package across the entire network. Here is the log returned in the administration console:

installation Adobe Reader MUI
Traceback (most recent call last):
File "C:\Program Files (x86)\wapt\common.py", line 3877, in install_wapt
exitstatus = setup.install()
File "c:\windows\temp\waptw9qtcf\setup.py", line 41, in install
File "C:\Program Files (x86)\wapt\waptutils.py", line 1698, in error
raise EWaptSetupException(u'Fatal error: %s' % reason)
EWaptSetupException: Fatal error: AcroRdrDCUpd21001200150_MUI.msp not install correctly
EWaptSetupException: Fatal error: AcroRdrDCUpd21001200150_MUI.msp not install correctly

WAPT version: 1.8.2 community
Debian Server 9
Administration machine: win 10

Sincerely,

Hello,
indeed the package has an error and needs to be corrected.

Hello,
thank you for your reply. But what do you mean by "needs to be corrected"? This package was downloaded from the internet; we did not create it.

Hello,
it needs to be fixed in the repository, a new version will be published.

Hello,

I don't know if this will help, but I had the same type of error and I realized that the "AcroRdrDCUpd2001320066_MUI.msp" file in the error message was different from the Adobe version of the WAPT package, namely version "2021.1.20155".

On my machine, I saw that in the C:\waptdev\XXX-adobereader_PROD-wapt folder I had two .msp files:
"AcroRdrDCUpd2001320066_MUI.msp" and "AcroRdrDCUpd2100120155_MUI.msp".

By deleting the "AcroRdrDCUpd2001320066_MUI.msp" file and doing a build upload from the PyScripter console, it works, and the package is successfully deployed to the machines.

Hello,
is this about the package you downloaded from the store?

Yes, I downloaded it from the store.
But I don't know if the folders in c:\waptdev are overwritten every time.

It's better to clean up =)