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[SOLVED] Self-service launch (wapt2.1)

Published: October 18, 2021 - 10:38 AM
by AlbanUCA63
Hello,

We're having trouble launching the self-service application since updating to version 2.1.0.10550.
Regular users can no longer launch the self-service application. However,
there are no issues when using the machine administrator.

Could I have missed this part in the changelog?

We're running WAPT 2.1 Enterprise on Ubuntu.

Thank you.

Alban

Re: Selfservice launch (wapt2.1)

Published: October 18, 2021 - 5:51 PM
by dcardon
Hi Alban,

could you post your wapt-get.ini file? There's a silent crash if the configuration is incorrect, with the parameters `use_kerberos=True` and `service_auth_type = waptserver-ldap`, but the background configuration isn't correct.
Do you have the LDAP and Kerberos configuration set up on the server?

Regards,

Denis

Re: Selfservice launch (wapt2.1)

Published: October 18, 2021 - 9:42 PM
by AlbanUCA63
Good evening Denis,

Thank you for the information regarding the wapt-get.ini file.
The use_kerberos parameter was set to 1 (which was functional before version 2.1) and not to "True".
I changed it to True on a test machine and it seems OK.
I will confirm tomorrow.

Alban

[Resolved] Self-service launch (wapt2.1)

Published: October 19, 2021 - 10:19 AM
by AlbanUCA63
Hello everyone,


I can confirm that it now works after changing True` `True` to ` from `use_kerberos`.

Thank you.

Alban

Re: Selfservice launch (wapt2.1)

Published: October 20, 2021 - 6:09 PM
by dcardon
Good evening Alban,
thank you for the feedback!
Denis