Tranquil IT Forum

Published: **June 29, 2022 - 4:00 PM**

Hello everyone,

to make network mapping easier, I want to enter the physical location and other information for each machine in Wapt.
I do this, but the information doesn't save; it disappears as soon as I close the Wapt console.

Is there an additional step I need to take?

Thank you for your answers.

Published: **June 29, 2022 - 10:09 PM**

Changing the job description in WAPT will actually change the description in Windows.

Therefore, the machine must be up and running when you add the description, otherwise it will disappear.

Published: **June 30, 2022 - 08:30**

By "UP" do you mean powered on and connected to the network?

I forgot to mention that the computers don't all have the same agent version.

Could the problem be related to that?

Thank you for your reply.

Published: **June 30, 2022 - 09:39**

Yes, the Wapt agent should appear connected in the console

The function executed on the agent at that moment is this:

Code: Select all

def set_computer_description(description):
    """Change the computer descrption"""
    global _fake_hostname
    if _fake_hostname is not None:
        logger.warning('Skippig set_computer_description for fake host')
    elif wmi:
        for win32_os in wmi.WMI().Win32_OperatingSystem():
            win32_os.Description = description
    else:
        raise Exception('WMI not available')

Published: **June 30, 2022 - 4:10 PM**

Hello,

I've tried with several connected machines (green dot) in WAPT, but the problem persists. I don't understand why some machines remained registered and others didn't.

WAPT Server 1.7.4.6229
WAPT Agent 1.7.4.6229

Thank you for your replies.

Published: **June 30, 2022 - 4:52 PM**

WAPT version 1.7 is no longer supported. Please upgrade and come back here if the problem persists.

Regards,

Denis

Tranquil IT Forum

[SOLVED] Problem Recording Machine Description

[SOLVED] Problem Recording Machine Description

Re: Problem Recording Machine Description

Re: Problem Recording Machine Description

Re: Problem Recording Machine Description

Re: [SOLVED] Problem Recording Machine Description

Re: [SOLVED] Problem Recording Machine Description