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WAPT 2.3 glpi-plugin-export-to-glpi10 problem
Published: April 13, 2023 - 1:16 PM
by chris2b
Good morning,
I just installed GLPI 10.0.0.7 and I just updated my WAPT server to version 2.3.
I wanted to deploy the glpi-plugin-export-to-glpi10 package, but when I do the operation the Audit Status is in error and I admit I don't understand the error.
Furthermore, at no point is the address of my glpi server requested, I still modified the waptserver.ini file which is in the conf folder.
Error message:
Code: Select all
"Auditing eplborgo-glpi-plugin-export-to-glpi10
Audit aborted due to exception: HTTPSConnectionPool(host='mywapt.mydomain.lan', port=443): Max retries exceeded with url: //api/v3/hosts?columns=host_audit%2Fglpi%2Fupload%2Fvalue%2Flastid,host_audit%2Fglpi%2Fupload%2Fvalue%2Fhash&limit=10000 (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x013C59E8>: Failed to establish a new connection: [Errno 11001] getaddrinfo failed'))"
Has anyone else experienced this problem and perhaps found a solution or at least a lead on how to resolve it?
THANKS
Re: WAPT 2.3 glpi-plugin-export-to-glpi10 problem
Published: April 13, 2023 - 6:05 PM
by sfonteneau
Hello,
on the machine that has the glpi-plugin-export-to-glpi10 package
, go to: The files in /opt/wapt or C:\Program Files (x86)\wapt\private depending on the OS
, then edit the glpi.ini and wapt_api.ini files
Re: WAPT 2.3 glpi-plugin-export-to-glpi10 problem
Published: April 14, 2023 - 11:13 AM
by chris2b
Hello,
thank you for your reply.
The problem is that the glpi.ini and waptapi.ini files were missing from the wapt/private folder. I found them in a private folder at the root of C:/ and copied them, but it didn't change anything, even after modifying them.
My second issue is that the Wapt folder is on C: and not in C:/Program Files/.
So I'm wondering if it wouldn't be better to start with a clean server and a clean installation, making sure to back up the certificate beforehand.
Since the agents are correctly installed on my client machines, they will be uploaded to the server, right?
Thank you.
Re: WAPT 2.3 glpi-plugin-export-to-glpi10 problem
Published: April 14, 2023 - 4:21 PM
by dcardon
Hello Christophe,
actually the new GLPI synchronization module is no longer included in the WAPT server but as a WAPT package which is installed and run by the agent. On the Windows server, the WAPT agent is in the same directory as the server, so in c:\wapt. If you install the synchronization package on a WAPT client, then the agent will be installed by default in c:\program files (x86)\wapt.
Regards,
Denis
Re: WAPT 2.3 glpi-plugin-export-to-glpi10 problem
Published: April 25, 2023 - 12:15 PM
by dcardon
Hi Christophe,
were you finally able to resolve your problem? Can I close the thread now?
See you soon,
Denis
Re: WAPT 2.3 glpi-plugin-export-to-glpi10 problem
Published: May 2, 2023 - 11:36
by chris2b
Hello,
no, sorry, I've had other problems.
The server is malfunctioning, and I'm wondering if starting with a clean machine and reinstalling the WAPT server wouldn't be a better idea for me.
Especially since I have training in May.
My only question is, if I start with a clean machine and a clean WAPT server, will my client workstations be able to connect properly, given that they have the agent installed?
Re: WAPT 2.3 glpi-plugin-export-to-glpi10 problem
Published: May 3, 2023 - 5:24 PM
by sfonteneau
chris2b wrote: ↑May 2, 2023 - 11:36
The only question I have is if I start again on a clean machine and a clean WAPT server, will my client workstations be able to connect to it properly since they have the agent?
To avoid problems:
You need to use the same certificate that signs the packets.
The same prefix
The same DNS name (and HTTPS certificate if verification is enabled)
Re: WAPT 2.3 glpi-plugin-export-to-glpi10 problem
Published: May 4, 2023 - 9:20 AM
by chris2b
Hello,
okay, thank you very much.
I'll go with this solution so I can start the training on a clean slate.
You can close the topic
Thank you.