Tranquil IT Forum

Hello,

I have a quick question. I shut down my computer yesterday and turned it back on because I had a memory problem, but I can't find Windows 7 in the list of products (Windows 10, Office).

Can someone please help me?

(wapt 2.3.
Windows 10, 7)

I'm sorry, but I don't understand the problem. Could you be a little more specific?
Thank you,
Denis

Hello,
yes of course,
actually, I can't find the Windows 7 option in the Windows Update window (on the left side of the window in the product list; all I see is Windows 10, Office, and .NET 6).

Normally, there was an option to tell the system to download updates for Windows 7, but I can't find it anymore. And when I try to download updates for a computer that has Windows 7, WSUS tells me there's a problem and stops immediately.

Thank you in advance

This is a screenshot.

Hello Wael,

the data in the Windows Update tab is generated based on requests from WAPT clients. If there are no Windows 7 clients (who have WAPTWUA enabled and have performed at least one scan), then it won't be displayed, because there are no machines requesting KBs with a product name "Windows 7".

See the WAPT documentation; the WAPT server behaves differently from a WSUS server, which pre-downloads a lot of unnecessary things. The WAPT server only downloads what has been requested at least once by a client machine.

Regards,

Denis