Firewall Problem
Published: August 31, 2023 - 10:22
Hello,
I just returned from vacation and I've realized that your entire tranquil.it domain is unreachable, making it impossible to update anything through the store. I
have no problem accessing it from my phone.
When I run a traceroute, I stop at your firewall fwall-online.tranquil.it [195.154.18.1]. On my firewall, there's no problem; I can see the traffic flowing to you, but I'm not getting any packets back.
I only have a Discovery license with you and therefore no contract, but perhaps you could help me, as I use your product regularly for several workstations. Since
I don't want to expose sensitive information on this forum, perhaps you could contact me by email?
Sincerely.
I just returned from vacation and I've realized that your entire tranquil.it domain is unreachable, making it impossible to update anything through the store. I
have no problem accessing it from my phone.
When I run a traceroute, I stop at your firewall fwall-online.tranquil.it [195.154.18.1]. On my firewall, there's no problem; I can see the traffic flowing to you, but I'm not getting any packets back.
I only have a Discovery license with you and therefore no contract, but perhaps you could help me, as I use your product regularly for several workstations. Since
I don't want to expose sensitive information on this forum, perhaps you could contact me by email?
Sincerely.