Tranquil IT Forum

Hello,

We would like to update our Wapt server from version 2.3 to version 2.4 by following the documentation below:
- https://www.wapt.fr/fr/doc/wapt-server-upgrade.html

All the steps of the update worked except the last one, launching postconf.sh. I get the error message below.

Indeed, we only have the libffi.so.7 library installed, only version 8.

root@xxxxxxxxxxxxx:/opt/wapt/waptserver/scripts# ./postconf.sh
Traceback (most recent call last):
File "/opt/wapt/waptserver/scripts/postconf.py", line 46, in
from setuphelpers import type_debian, type_redhat, run, mkdirs, get_distrib_version, Version, get_disk_free_space
File "/opt/wapt/setuphelpers.py", line 23, in
import ctypes
File "/opt/wapt/lib/python3.8/ctypes/__init__.py", line 7, in
from _ctypes import Union, Structure, Array
ImportError: libffi.so.7: cannot open shared object file: No such file or directory

Is this a known issue on your end?

Hello sir,

OS version, etc. (see forum rules).

Could you have perhaps upgraded your Debian/Ubuntu version at the same time?

Denis