Tranquil IT Forum

Hello,
I'm having trouble with the WAPT console: I need to update the WAPT agent because it's an older version than the server.
When I try to generate the agent creation, I get this message:
Error creating waptagent.exe - Tranquil IT signature verification of the control hashes on the server failed. Check that waptbinairies.sha256 has not been altered on the server.
Do I have to reinstall WAPT Server?
Thank you for your help.

Environment:
WAPT Console 2.3.0.13470
WAPT Agent: 2.2.1
Windows Server 2019 version 1809

Hello, we recently encountered this issue due to an accent in the user's path:

No accent in: %USERPROFILE%?

Hello,
Unfortunately, I don't have any accents in %userprofile%.
If the waptbinaries.sha256 file is corrupted, what are the possible options? I imagine I can't copy it from one environment to my production environment? Is it not possible to reset it?
Thank you for your help.

Hello,

I'm having the same problem. I don't have any accents in my user profile.

Thanks in advance.

Good evening,

I have the same problem.
I migrated from version 2.4.
The file is a JSON containing hashes.
I tried deleting it and reinstalling the packages over it, but the file is exactly the same.

Hello,

we have a certificate that signs our executables, which expired this weekend, causing the problem.
See here: viewtopic.php?p=13386#p13386