Tranquil IT Forum

Hello,

Wapt server: Linux Debian 10,
Wapt Enterprise Edition version 2.4.0.14080.
Admin console machine: Windows 11 64-bit,
console version: 2.4.0.14080.
Client machine: Windows 10 64-bit,
client machine version: 2.4.0.14080.

For the past two weeks, I've had a client machine that won't boot from the console. If I turn on the machine manually, its status is "disconnected." Therefore, it's impossible to shut it down or start it, and thus impossible to install software.

On the machine in question, when launching Wapt Self Service, I get the message "The Wapt service is not responding. It is probably not started."
I have therefore checked the Wapt service, and it is indeed started; I can stop and restart it manually (screenshots attached).
If we shut down the workstation, Wapt informs us that the "Wapt service is not running" (screenshot attached).

I haven't noticed any network issues; when I send an ICMP request to the machine, it responds.
Thinking the problem might be related to the Wake-on-LAN function, I downloaded a Wake-on-LAN utility to my PC. If I configure the workstation with this software, it boots up.
From this workstation, I can access the WAPT web server.

I tried reinstalling the WAPT agent without success.

What should I do? Have you ever encountered this type of problem?

I remain at your disposal for any further information.

Sincerely,

Michel Merle
, Tetras Formation

Hello

, could you please visit the following URL on the machine in question: http://127.0.0.1:8088/login

Hello,

the web address "http://127.0.0.1:8088/login" is not working (site not found)

This explains it

The URL is distributed by the local service

You can try stopping the service and starting it manually to see what happens:
to be launched in an administrator command prompt

Hello,

the debug output scrolls through lines and lines that cannot be stopped.
I tried sending the result to a file, but the same thing happens: the information scrolls continuously.

What should the debug output be showing?