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[SOLVED] WAPTWUA: Why does waptwua discard updates when Windows Update requests them?
Published: October 12, 2023 - 10:34 AM
by t.heroult
Hello,
I've noticed a serious problem with WUA.
On both PCs and servers, many updates are available and validated in WAPT, but the machines aren't requesting them (discarded). However, if Windows Update is run on the same machine, it immediately downloads the update.
As a result, our systems are far from up-to-date, even though the updates are available and validated in WAPT.
How can this be explained, and more importantly, how can this be fixed to ensure our systems are up-to-date?
Sincerely,
Tom
Re: WAPTWUA: Why does waptwua discard updates when Windows Update requests them?
Published: October 12, 2023 - 10:45 AM
by sfonteneau
t.heroult wrote: ↑Oct 12, 2023 - 10:34
On both PCs and servers, numerous updates are available and validated in WAPT, but the machines are not requesting them (DISCARDED)
Do you have an install_delay on the waptwua configuration?
Re: WAPTWUA: Why does waptwua discard updates when Windows Update requests them?
Published: October 12, 2023 - 11:37
by t.heroult
It depends on the machines, but on my DEV machines, I have "install_delay=None".
Moreover, it doesn't only concern the latest available updates.
Re: WAPTWUA: Why does waptwua discard updates when Windows Update requests them?
Published: October 12, 2023 - 12:07 PM
by sfonteneau
Can you give us the Waptwua configuration of the machines that have the problem?
Re: WAPTWUA: Why does waptwua discard updates when Windows Update requests them?
Published: October 12, 2023 - 12:52 PM
by t.heroult
I saw that apparently, the "None" option was generating errors in the logs.
I modified the configuration accordingly on a few machines, and the test is underway.
More to come in a few minutes...
Re: WAPTWUA: Why does waptwua discard updates when Windows Update requests them?
Published: October 12, 2023 - 1:03 PM
by t.heroult
Well, apparently that was it!
"install_delay = None" is not converted by WAPT and generates an error; it requires a numeric value followed by an h or a d.
In fact, I was misled by the online documentation which displays None as the default value.
Re: WAPTWUA: Why does waptwua discard updates when Windows Update requests them?
Published: October 12, 2023 - 2:06 PM
by sfonteneau
Hmm, I understand the problem.
Indeed, the default value is None.
But if we put "None" in the wapt-get.ini file, it's the string "None" that can't be converted to the date format.
In fact, "None" shouldn't be included in the wapt-get.ini file, but the online documentation can be misleading... sorry about that.