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Error message when trying to connect to WAPTconsole

Published: November 21, 2023 - 10:08 AM
by Alexandre Vasseur
Hello,

I'm having trouble connecting to WaptConsole. I have the message attached. Does anyone have any ideas?

Re: Error message when trying to connect to WAPTconsole

Published: November 21, 2023 - 10:20 AM
by sfonteneau
Hello,

to help you more precisely I would need the server's Windows/Linux operating system and its version to give you the correct commands

(see forum rules)

. Simon

Re: Error message when trying to connect to WAPTconsole

Published: November 21, 2023 - 10:55 AM
by Alexandre Vasseur
Hello,
my server's operating system and version is Debian 10

Re: Error message when trying to connect to WAPTconsole

Published: November 21, 2023 - 12:28 PM
by sfonteneau
Try restarting the wapt server:

`systemctl restart waptserver`.

You can then check if the service has started correctly:

`systemctl status waptserver`.

Re: Error message when trying to connect to WAPTconsole

Published: November 21, 2023 - 2:01 PM
by Alexandre Vasseur
Thank you for your feedback. I just tried the steps you suggested, but the restart doesn't seem to work. So I tried a start instead, and when I check the status, it shows as enabled, but then it reverts to failed, as shown in the attached image.
Also, on the console, I'm getting another error message during login: 502 Bad Gateway

Re: Error message when trying to connect to WAPTconsole

Published: November 21, 2023 - 3:08 PM
by sfonteneau
Is the disk space okay?

Code: Select all

df -h
Is postgres started?

Code: Select all

systemctl status postgresql

Re: Error message when trying to connect to WAPTconsole

Published: November 21, 2023 - 3:14 PM
by Alexandre Vasseur
It was the PostgreSQL server... I followed the same steps as with WaptServer and everything is working again. Thank you so much for your help.
Have a good afternoon.