Tranquil IT Forum

Hello,

I'm having trouble with BIOS data retrieval, specifically the serial number of the machines.
Some machines retrieve the information correctly, while others don't.
I've checked the execution of dmidecode.exe, which works correctly and displays all the machine information in a text file.

I can't see where the problem lies with retrieving the information, even after updating the BIOS.

Do you have any suggestions?

Rudy

Hello,

Could you please send a copy of the dmidecode report?

Steven

Hello,

I was able to solve my problem by running the following command on the client machines: `wapt-get register`.
It's strange that the agent wasn't sending the information during installation.

So I created a package incorporating the above command and then deployed it to all my machines.

The order is executed at the end of the waptagent.exe installation.