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[RESOLVED] WUA malfunction since WAPT update 2.5.5.15640

Published: July 17, 2024 - 09:50
by Maggle
Good morning,

I updated my WAPT server from version 2.5.5.x to 2.5.5.15640. Since then, I have had a problem with Windows updates on my workstations.
Indeed, before this server update, all my workstations were up to date with WUA. Today, I have a "READY" status on most of my workstations, and when I try to launch the update, I get an error:

Code: Select all

Ensure wuauserv Auto Update option is disabled
Download all updates
Scanning with windows updates rules:
{
 "direct_download":false,
 "default_allow":true,
 "include_potentially_superseded_updates":false,
 "filter":"Type='Software' or Type='Driver'",
 "download_scheduling":"12h",
 "install_scheduling":null,
 "install_delay":"2",
 "postboot_delay":"10m",
 "user_locale":1033
}
   Connecting to local update searcher using offline wsusscn2 file...
   Offline Update searcher ready...
Some windows updates have been installed/uninstalled since last scan
Looking for updates with filter: Type='Software' or Type='Driver'
Waiting for WUA search to complete
WUA Search completed !
Done searching
Updates scan done.
re-enabling wuauserv previous state: 0
(-2147319765, 'Élément introuvable.', None, None)
Traceback (most recent call last):
  File "<string>", line 1939, in run
  File "C:\Program Files (x86)\wapt\waptservice\waptservice_common.py", line 737, in run
    self._run()
  File "C:\Program Files (x86)\wapt\waptservice\enterprise.py", line 254, in _run
    self.result = wua.download_updates(self.force, uuids=self.uuids)
  File "C:\Program Files (x86)\wapt\waptwua\client.py", line 1609, in download_updates
    self.scan_updates_status()
  File "C:\Program Files (x86)\wapt\waptwua\client.py", line 1228, in scan_updates_status
    self.store_cached_update_property(update, 'IsDownloaded', update.IsDownloaded)
  File "C:\Program Files (x86)\wapt\lib\site-packages\win32com\client\__init__.py", line 485, in __getattr__
    return self._ApplyTypes_(*args)
  File "C:\Program Files (x86)\wapt\lib\site-packages\win32com\client\__init__.py", line 478, in _ApplyTypes_
    self._oleobj_.InvokeTypes(dispid, 0, wFlags, retType, argTypes, *args),
pywintypes.com_error: (-2147319765, 'Élément introuvable.', None, None)

0x8002802b : Élément introuvable.
Traceback (most recent call last):
  File "<string>", line 1939, in run
  File "C:\Program Files (x86)\wapt\waptservice\waptservice_common.py", line 737, in run
    self._run()
  File "C:\Program Files (x86)\wapt\waptservice\enterprise.py", line 254, in _run
    self.result = wua.download_updates(self.force, uuids=self.uuids)
  File "C:\Program Files (x86)\wapt\waptwua\client.py", line 1609, in download_updates
    self.scan_updates_status()
  File "C:\Program Files (x86)\wapt\waptwua\client.py", line 1228, in scan_updates_status
    self.store_cached_update_property(update, 'IsDownloaded', update.IsDownloaded)
  File "C:\Program Files (x86)\wapt\lib\site-packages\win32com\client\__init__.py", line 485, in __getattr__
    return self._ApplyTypes_(*args)
  File "C:\Program Files (x86)\wapt\lib\site-packages\win32com\client\__init__.py", line 478, in _ApplyTypes_
    self._oleobj_.InvokeTypes(dispid, 0, wFlags, retType, argTypes, *args),
pywintypes.com_error: (-2147319765, 'Élément introuvable.', None, None)

I tried to manually launch the Windows updates on my machine which shows the same errors in WAPT and Windows tells me that it is up to date.

Could you advise me on this issue? Did I do something wrong?

Sincerely,

Re: WUA malfunction since WAPT update 2.5.5.15640

Published: July 17, 2024 - 10:11 AM
by sfonteneau
Hello,

see:
viewtopic.php?t=3974.

We will send an email today.