Tranquil IT Forum

Wapt version: 2.5.5.15697 - Enterprise Edition
Server OS: Debian 12
Target machines: Win 10
Administration machine: Win server 2022

Hello,

We have just acquired WAPT and we are encountering a problem with the deployment of the Chrome package. In fact, on certain workstations during the installation attempt we get the error return:
Installing: googlechromestandaloneenterprise64.msi
Installing: googlechromestandaloneenterprise64.msi (131.0.6778.70)
Waiting for key: {FB5A6B22-71AB-36B9-AC32-02EAC075DEC3} to appear in Windows registry
Traceback (most recent call last):
File "C:\Program Files (x86)\wapt\common.py", line 4235, in install_wapt
exitstatus = setup.install()
File "C:\windows\TEMP\wapt4xadlclh\setup.py", line 49, in install
File "C:\Program Files (x86)\wapt\common.py", line 4165, in new_func
return func(*args, **kwargs)
File "C:\Program Files (x86)\wapt\setuphelpers_windows.py", line 1612, in install_msi_if_needed
error('MSI %s has been executed and %s has been found in the registry, but version in registry does not match requirements of min_version=%s' % (msi, searchparam , min_version))
File "C:\Program Files (x86)\wapt\waptutils.py", line 1957, in error
raise EWaptSetupException('Fatal error: %s' % reason)
waptutils.EWaptSetupException: Fatal error: MSI googlechromestandaloneenterprise64.msi has been executed and key {FB5A6B22-71AB-36B9-AC32-02EAC075DEC3} has been found in the registry, but version in registry does not match requirements of min_version=131.0.6778.70

EWaptSetupException: Fatal error: MSI googlechromestandaloneenterprise64.msi has been executed and key {FB5A6B22-71AB-36B9-AC32-02EAC075DEC3} has been found in the registry, but version in registry does not match requirements of min_version=131.0.6778.70.

If we log in to the machine, we see that Chrome is version 131.0.6778.70.
Do you have any ideas? Thank you for your feedback.

Hello,
what version is returned in the software inventory in the WAPT console?
Bertrand

Hello,

we are trying to install version 131.0.6778.70 on the machine, and when we log in, this is indeed the version that is present. Therefore, I don't understand the error message.

Can you check the version of the Chrome.exe binary?

that's to say?

"C:\Program Files\Google\Chrome\Application\chrome.exe"

In the binary properties

Is the error occurring on the computer? File version 115.0.5790.171

So the problem stems from there.

I've already encountered this issue when Chrome was launched during the installation process.

Specifically, Chrome tests the binary version. In this case, the binary version is incorrect.

Forcing the installation doesn't change anything.

We would need to uninstall Chrome and then restart the Wapt installation to see if that resolves the issue.

Thank you for the feedback.
To test your suggestion, I will wait until the user is present to save their favorites and saved passwords.

Hello,

thank you. I tried the suggested solution: manually uninstalling Chrome. Same result, it doesn't work.

Error return:

Installing: googlechromestandaloneenterprise64.msi
Installing: googlechromestandaloneenterprise64.msi (131.0.6778.70)
Waiting for key: {FB5A6B22-71AB-36B9-AC32-02EAC075DEC3} to appear in Windows registry
Error installing ['lgd-chrome(=131.0.6778.70-44)']: errors in packages [[PackageRequest(package='lgd-chrome',version=(Version('131.0.6778.70'), 44),architectures=['x64'],locales=['fr'],maturities=['PROD'],tags=['windows-10', 'win-10', 'w-10', 'windows10', 'win10', 'w10', 'windows', 'win', 'w'],min_os_version=Version('10.0.19045'),max_os_version=Version('10.0.19045')), PackageEntry('lgd-chrome','131.0.6778.70-44' architecture='x64',maturity='PROD',target_os='windows'), 'Traceback (most recent call last):\n File "C:\\Program Files (x86)\\wapt\\common.py", line 5348, in install\n result = self.install_wapt(p.localpath,\n File "C:\\Program Files (x86)\wapt\common.py", line 4328, in install_wapt\n raise e\n File "C:\\Program Files (x86)\\wapt\\common.py", line 4235, in install_wapt\n exitstatus = setup.install()\n File "C:\\windows\\TEMP\\waptbflb94tj\\setup.py", line 49, in install\n File "C:\\Program Files (x86)\\wapt\\common.py", line 4165, in new_func\n return func(*args, **kwargs)\n File "C:\\Program Files (x86)\\wapt\\setuphelpers_windows.py", line 1612, in install_msi_if_needed\n error(\'MSI %s has been executed and %s has been found in the registry, but version in registry does not match requirements of min_version=%s\' % (msi, searchparam, min_version))\n File "C:\\Program Files (x86)\wapt\waptutils.py", line 1957, in error\n raise EWaptSetupException(\'Fatal error: %s\' % reason)\nwaptutils.EWaptSetupException: Fatal error: MSI googlechromestandaloneenterprise64.msi has been executed and key {FB5A6B22-71AB-36B9-AC32-02EAC075DEC3} has been found in the registry, but version in registry does not match requirements of min_version=131.0.6778.70\n']]
Traceback (most recent call last):
File "
File "C:\Program Files (x86)\wapt\waptservice\waptservice_common.py", line 737, in run
self._run()
File "C:\Program Files (x86)\wapt\waptservice\waptservice_common.py", line 1341, in _run
raise Exception(_('Error during install of {}: errors in packages {}').format(
Exception: Error installing ['lgd-chrome(=131.0.6778.70-44)']: errors in packages [[PackageRequest(package='lgd-chrome',version=(Version('131.0.6778.70'), 44),architectures=['x64'],locales=['fr'],maturities=['PROD'],tags=['windows-10', 'win-10', 'w-10', 'windows10', 'win10', 'w10', 'windows', 'win', 'w'], min_os_version=Version('10.0.19045'), max_os_version=Version('10.0.19045')), PackageEntry('lgd-chrome','131.0.6778.70-44' architecture='x64',maturity='PROD',target_os='windows'), 'Traceback (most recent call last):\n File "C:\\Program Files (x86)\\wapt\\common.py", line 5348, in install\n result = self.install_wapt(p.localpath,\n File "C:\\Program Files (x86)\\wapt\\common.py", line 4328, in install_wapt\n raise e\n File "C:\\Program Files (x86)\\wapt\\common.py", line 4235, in install_wapt\n exitstatus = setup.install()\n File "C:\\windows\\TEMP\\waptbflb94tj\\setup.py", line 49, in install\n File "C:\\Program Files (x86)\\wapt\\common.py", line 4165, in new_func\n return func(*args, **kwargs)\n File "C:\\Program Files (x86)\\wapt\\setuphelpers_windows.py", line 1612, in install_msi_if_needed\n error(\'MSI %s has been executed and %s has been found in the registry, but version in registry does not match requirements of min_version=%s\' % (msi, searchparam , min_version))\n File "C:\\Program Files (x86)\\wapt\\waptutils.py", line 1957, in error\n raise EWaptSetupException(\'Fatal error: %s\' % reason)\nwaptutils.EWaptSetupException: Fatal error: MSI googlechromestandaloneenterprise64.msi has been executed and key {FB5A6B22-71AB-36B9-AC32-02EAC075DEC3} has been found in the registry, but version in registry does not match requirements of min_version=131.0.6778.70\n']]

Exception: Error installing ['lgd-chrome(=131.0.6778.70-44)']: errors in packages [[PackageRequest(package='lgd-chrome',version=(Version('131.0.6778.70'), 44),architectures=['x64'],locales=['fr'],maturities=['PROD'],tags=['windows-10', 'win-10', 'w-10', 'windows10', 'win10', 'w10', 'windows', 'win', 'w'],min_os_version=Version('10.0.19045'),max_os_version=Version('10.0.19045')), PackageEntry('lgd-chrome','131.0.6778.70-44' architecture='x64',maturity='PROD',target_os='windows'), 'Traceback (most recent call last):\n File "C:\\Program Files (x86)\\wapt\\common.py", line 5348, in install\n result = self.install_wapt(p.localpath,\n File "C:\\Program Files (x86)\\wapt\\common.py", line 4328, in install_wapt\n raise e\n File "C:\\Program Files (x86)\\wapt\\common.py", line 4235, in install_wapt\n exitstatus = setup.install()\n File "C:\\windows\\TEMP\\waptbflb94tj\\setup.py", line 49, in install\n File "C:\\Program Files (x86)\\wapt\\common.py", line 4165, in new_func\n return func(*args, **kwargs)\n File "C:\\Program Files (x86)\\wapt\\setuphelpers_windows.py", line 1612, in install_msi_if_needed\n error(\'MSI %s has been executed and %s has been found in the registry, but version in registry does not match requirements of min_version=%s\' % (msi, searchparam , min_version))\n File "C:\\Program Files (x86)\wapt\waptutils.py", line 1957, in error\n raise EWaptSetupException(\'Fatal error: %s\' % reason)\nwaptutils.EWaptSetupException: Fatal error: MSI googlechromestandaloneenterprise64.msi has been executed and key {FB5A6B22-71AB-36B9-AC32-02EAC075DEC3} has been found in the registry, but version in registry does not match requirements of min_version=131.0.6778.70\n']]
Traceback (most recent call last):
File "
File "C:\Program Files (x86)\wapt\waptservice\waptservice_common.py", line 737, in run
self._run()
File "C:\Program Files (x86)\wapt\waptservice\waptservice_common.py", line 1341, in _run
raise Exception(_('Error during install of {}: errors in packages {}').format(
Exception: Error installing ['lgd-chrome(=131.0.6778.70-44)']: errors in packages [[PackageRequest(package='lgd-chrome',version=(Version('131.0.6778.70'), 44),architectures=['x64'],locales=['fr'],maturities=['PROD'],tags=['windows-10', 'win-10', 'w-10', 'windows10', 'win10', 'w10', 'windows', 'win', 'w'], min_os_version=Version('10.0.19045'), max_os_version=Version('10.0.19045')), PackageEntry('lgd-chrome','131.0.6778.70-44' architecture='x64',maturity='PROD',target_os='windows'), 'Traceback (most recent call last):\n File "C:\\Program Files (x86)\\wapt\\common.py", line 5348, in install\n result = self.install_wapt(p.localpath,\n File "C:\\Program Files (x86)\\wapt\\common.py", line 4328, in install_wapt\n raise e\n File "C:\\Program Files (x86)\\wapt\\common.py", line 4235, in install_wapt\n exitstatus = setup.install()\n File "C:\\windows\\TEMP\\waptbflb94tj\\setup.py", line 49, in install\n File "C:\\Program Files (x86)\\wapt\\common.py", line 4165, in new_func\n return func(*args, **kwargs)\n File "C:\\Program Files (x86)\\wapt\\setuphelpers_windows.py", line 1612, in install_msi_if_needed\n error(\'MSI %s has been executed and %s has been found in the registry, but version in registry does not match requirements of min_version=%s\' % (msi, searchparam , min_version))\n File "C:\\Program Files (x86)\\wapt\\waptutils.py", line 1957, in error\n raise EWaptSetupException(\'Fatal error: %s\' % reason)\nwaptutils.EWaptSetupException: Fatal error: MSI googlechromestandaloneenterprise64.msi has been executed and key {FB5A6B22-71AB-36B9-AC32-02EAC075DEC3} has been found in the registry, but version in registry does not match requirements of min_version=131.0.6778.70\n']]