problem installing Google Chrome
Published: Dec 10, 2024 - 11:51
wapt enterprise: 2.5.5.15697
Debian server 12
Packet machine: Win 11
Good morning,
For about three months now, I've been getting an installation error message on the google chrome package taken from the tranquil-it repository.
I should point out that this error message only appears on one PC and that it installs correctly on more than 200 other PCs.
When I try to install it on this PC (which is running Windows 10), I get an error message:
In the general tab:
In the task tab:
I performed the following tests to resolve the problem, but without success:
1) I manually uninstalled Google Chrome and then reinstalled it via Wapt: result Chrome installs correctly but I still have the dependency error.
2) I uninstalled Chrome with Revo Uninstaller (removing all registry keys): same result
3) I uninstalled Chrome, removed the Google Chrome dependency from the console, performed an update, and then tried installing Chrome again. The result is that after the update, the PC correctly shows an OK status; however, when I try to install Chrome, I get the error message above, and installing Chrome via Wapt no longer works.
I was still able to install Chrome without going through Wapt.
ps: the PC was restarted between each step.
The user has industrial software that is complicated to configure; I would like to avoid the formatting step.
Do you have any idea how I could solve the problem?
Thank you in advance.
Sincerely,
Debian server 12
Packet machine: Win 11
Good morning,
For about three months now, I've been getting an installation error message on the google chrome package taken from the tranquil-it repository.
I should point out that this error message only appears on one PC and that it installs correctly on more than 200 other PCs.
When I try to install it on this PC (which is running Windows 10), I get an error message:
In the general tab:
Code: Select all
Installing: googlechromestandaloneenterprise64.msi
Installing: googlechromestandaloneenterprise64.msi (131.0.6778.86)
Waiting for key: {2954C506-50DF-3C89-A2FC-B1B1161F142D} to appear in Windows registry
Traceback (most recent call last):
File "C:\Program Files (x86)\wapt\common.py", line 4235, in install_wapt
exitstatus = setup.install()
File "C:\WINDOWS\TEMP\wapty01zd4pc\setup.py", line 49, in install
File "C:\Program Files (x86)\wapt\common.py", line 4165, in new_func
return func(*args, **kwargs)
File "C:\Program Files (x86)\wapt\setuphelpers_windows.py", line 1612, in install_msi_if_needed
error('MSI %s has been executed and %s has been found in the registry, but version in registry does not match requirements of min_version=%s' % (msi, searchparam , min_version))
File "C:\Program Files (x86)\wapt\waptutils.py", line 1957, in error
raise EWaptSetupException('Fatal error : %s' % reason)
waptutils.EWaptSetupException: Fatal error : MSI googlechromestandaloneenterprise64.msi has been executed and key {2954C506-50DF-3C89-A2FC-B1B1161F142D} has been found in the registry, but version in registry does not match requirements of min_version=131.0.6778.86
EWaptSetupException: Fatal error : MSI googlechromestandaloneenterprise64.msi has been executed and key {2954C506-50DF-3C89-A2FC-B1B1161F142D} has been found in the registry, but version in registry does not match requirements of min_version=131.0.6778.86
Code: Select all
Installing: googlechromestandaloneenterprise64.msi
Installing: googlechromestandaloneenterprise64.msi (131.0.6778.86)
Waiting for key: {2954C506-50DF-3C89-A2FC-B1B1161F142D} to appear in Windows registry
Erreur lors de l'installation de ['enit-chrome(=131.0.6778.86-44)']: erreurs dans les paquets [[PackageRequest(package='enit-chrome',version=(Version('131.0.6778.86'), 44),architectures=['x64'],locales=['fr'],maturities=['PROD'],tags=['windows-10', 'win-10', 'w-10', 'windows10', 'win10', 'w10', 'windows', 'win', 'w'],min_os_version=Version('10.0.19045'),max_os_version=Version('10.0.19045')), PackageEntry('enit-chrome','131.0.6778.86-44' architecture='x64',maturity='PROD',target_os='windows'), 'Traceback (most recent call last):\n File "C:\\Program Files (x86)\\wapt\\common.py", line 5348, in install\n result = self.install_wapt(p.localpath,\n File "C:\\Program Files (x86)\\wapt\\common.py", line 4328, in install_wapt\n raise e\n File "C:\\Program Files (x86)\\wapt\\common.py", line 4235, in install_wapt\n exitstatus = setup.install()\n File "C:\\WINDOWS\\TEMP\\waptgtuo9y4y\\setup.py", line 49, in install\n File "C:\\Program Files (x86)\\wapt\\common.py", line 4165, in new_func\n return func(*args, **kwargs)\n File "C:\\Program Files (x86)\\wapt\\setuphelpers_windows.py", line 1612, in install_msi_if_needed\n error(\'MSI %s has been executed and %s has been found in the registry, but version in registry does not match requirements of min_version=%s\' % (msi, searchparam , min_version))\n File "C:\\Program Files (x86)\\wapt\\waptutils.py", line 1957, in error\n raise EWaptSetupException(\'Fatal error : %s\' % reason)\nwaptutils.EWaptSetupException: Fatal error : MSI googlechromestandaloneenterprise64.msi has been executed and key {2954C506-50DF-3C89-A2FC-B1B1161F142D} has been found in the registry, but version in registry does not match requirements of min_version=131.0.6778.86\n']]
Traceback (most recent call last):
File "<string>", line 1943, in run
File "C:\Program Files (x86)\wapt\waptservice\waptservice_common.py", line 737, in run
self._run()
File "C:\Program Files (x86)\wapt\waptservice\waptservice_common.py", line 1341, in _run
raise Exception(_('Error during install of {}: errors in packages {}').format(
Exception: Erreur lors de l'installation de ['enit-chrome(=131.0.6778.86-44)']: erreurs dans les paquets [[PackageRequest(package='enit-chrome',version=(Version('131.0.6778.86'), 44),architectures=['x64'],locales=['fr'],maturities=['PROD'],tags=['windows-10', 'win-10', 'w-10', 'windows10', 'win10', 'w10', 'windows', 'win', 'w'],min_os_version=Version('10.0.19045'),max_os_version=Version('10.0.19045')), PackageEntry('enit-chrome','131.0.6778.86-44' architecture='x64',maturity='PROD',target_os='windows'), 'Traceback (most recent call last):\n File "C:\\Program Files (x86)\\wapt\\common.py", line 5348, in install\n result = self.install_wapt(p.localpath,\n File "C:\\Program Files (x86)\\wapt\\common.py", line 4328, in install_wapt\n raise e\n File "C:\\Program Files (x86)\\wapt\\common.py", line 4235, in install_wapt\n exitstatus = setup.install()\n File "C:\\WINDOWS\\TEMP\\waptgtuo9y4y\\setup.py", line 49, in install\n File "C:\\Program Files (x86)\\wapt\\common.py", line 4165, in new_func\n return func(*args, **kwargs)\n File "C:\\Program Files (x86)\\wapt\\setuphelpers_windows.py", line 1612, in install_msi_if_needed\n error(\'MSI %s has been executed and %s has been found in the registry, but version in registry does not match requirements of min_version=%s\' % (msi, searchparam , min_version))\n File "C:\\Program Files (x86)\\wapt\\waptutils.py", line 1957, in error\n raise EWaptSetupException(\'Fatal error : %s\' % reason)\nwaptutils.EWaptSetupException: Fatal error : MSI googlechromestandaloneenterprise64.msi has been executed and key {2954C506-50DF-3C89-A2FC-B1B1161F142D} has been found in the registry, but version in registry does not match requirements of min_version=131.0.6778.86\n']]
Exception: Erreur lors de l'installation de ['enit-chrome(=131.0.6778.86-44)']: erreurs dans les paquets [[PackageRequest(package='enit-chrome',version=(Version('131.0.6778.86'), 44),architectures=['x64'],locales=['fr'],maturities=['PROD'],tags=['windows-10', 'win-10', 'w-10', 'windows10', 'win10', 'w10', 'windows', 'win', 'w'],min_os_version=Version('10.0.19045'),max_os_version=Version('10.0.19045')), PackageEntry('enit-chrome','131.0.6778.86-44' architecture='x64',maturity='PROD',target_os='windows'), 'Traceback (most recent call last):\n File "C:\\Program Files (x86)\\wapt\\common.py", line 5348, in install\n result = self.install_wapt(p.localpath,\n File "C:\\Program Files (x86)\\wapt\\common.py", line 4328, in install_wapt\n raise e\n File "C:\\Program Files (x86)\\wapt\\common.py", line 4235, in install_wapt\n exitstatus = setup.install()\n File "C:\\WINDOWS\\TEMP\\waptgtuo9y4y\\setup.py", line 49, in install\n File "C:\\Program Files (x86)\\wapt\\common.py", line 4165, in new_func\n return func(*args, **kwargs)\n File "C:\\Program Files (x86)\\wapt\\setuphelpers_windows.py", line 1612, in install_msi_if_needed\n error(\'MSI %s has been executed and %s has been found in the registry, but version in registry does not match requirements of min_version=%s\' % (msi, searchparam , min_version))\n File "C:\\Program Files (x86)\\wapt\\waptutils.py", line 1957, in error\n raise EWaptSetupException(\'Fatal error : %s\' % reason)\nwaptutils.EWaptSetupException: Fatal error : MSI googlechromestandaloneenterprise64.msi has been executed and key {2954C506-50DF-3C89-A2FC-B1B1161F142D} has been found in the registry, but version in registry does not match requirements of min_version=131.0.6778.86\n']]
Traceback (most recent call last):
File "<string>", line 1943, in run
File "C:\Program Files (x86)\wapt\waptservice\waptservice_common.py", line 737, in run
self._run()
File "C:\Program Files (x86)\wapt\waptservice\waptservice_common.py", line 1341, in _run
raise Exception(_('Error during install of {}: errors in packages {}').format(
Exception: Erreur lors de l'installation de ['enit-chrome(=131.0.6778.86-44)']: erreurs dans les paquets [[PackageRequest(package='enit-chrome',version=(Version('131.0.6778.86'), 44),architectures=['x64'],locales=['fr'],maturities=['PROD'],tags=['windows-10', 'win-10', 'w-10', 'windows10', 'win10', 'w10', 'windows', 'win', 'w'],min_os_version=Version('10.0.19045'),max_os_version=Version('10.0.19045')), PackageEntry('enit-chrome','131.0.6778.86-44' architecture='x64',maturity='PROD',target_os='windows'), 'Traceback (most recent call last):\n File "C:\\Program Files (x86)\\wapt\\common.py", line 5348, in install\n result = self.install_wapt(p.localpath,\n File "C:\\Program Files (x86)\\wapt\\common.py", line 4328, in install_wapt\n raise e\n File "C:\\Program Files (x86)\\wapt\\common.py", line 4235, in install_wapt\n exitstatus = setup.install()\n File "C:\\WINDOWS\\TEMP\\waptgtuo9y4y\\setup.py", line 49, in install\n File "C:\\Program Files (x86)\\wapt\\common.py", line 4165, in new_func\n return func(*args, **kwargs)\n File "C:\\Program Files (x86)\\wapt\\setuphelpers_windows.py", line 1612, in install_msi_if_needed\n error(\'MSI %s has been executed and %s has been found in the registry, but version in registry does not match requirements of min_version=%s\' % (msi, searchparam , min_version))\n File "C:\\Program Files (x86)\\wapt\\waptutils.py", line 1957, in error\n raise EWaptSetupException(\'Fatal error : %s\' % reason)\nwaptutils.EWaptSetupException: Fatal error : MSI googlechromestandaloneenterprise64.msi has been executed and key {2954C506-50DF-3C89-A2FC-B1B1161F142D} has been found in the registry, but version in registry does not match requirements of min_version=131.0.6778.86\n']]
1) I manually uninstalled Google Chrome and then reinstalled it via Wapt: result Chrome installs correctly but I still have the dependency error.
2) I uninstalled Chrome with Revo Uninstaller (removing all registry keys): same result
3) I uninstalled Chrome, removed the Google Chrome dependency from the console, performed an update, and then tried installing Chrome again. The result is that after the update, the PC correctly shows an OK status; however, when I try to install Chrome, I get the error message above, and installing Chrome via Wapt no longer works.
I was still able to install Chrome without going through Wapt.
ps: the PC was restarted between each step.
The user has industrial software that is complicated to configure; I would like to avoid the formatting step.
Do you have any idea how I could solve the problem?
Thank you in advance.
Sincerely,