Tranquil IT Forum

Hello,

I'm stuck on the uninstallation part of a Windows 7 32-bit program.
Here's my code:

# works
# the program uninstalls correctly + the license file and its directory tree in ProgramData
print('uninstalling the software')
run(r'"C:\Program Files\rep 1\rep2\Uninstall.exe" /S')
remove_tree(r'C:\ProgramData\rep3')

# doesn't work
remove_desktop_shortcut('toto.lnk')
remove_programs_menu_shortcut('toto.lnk')
remove_tree(r'C:\Program Files\rep 1')

1/ I can't remove the shortcut from the desktop and the Start Menu
. 2/ remove_tree worked fine for C:\ProgramData but won't do anything for C:\Program Files
(permissions issue?).

Any ideas are welcome

. Thank you.

Locks on files...?
try with
and set the loglevel to debug

wapt-get -l debug remove mypackage

Hello,
there's nothing conclusive in the log.
I think the problem isn't with the wapt/python code but with Windows 7's UAC.
Thanks.

The code is executed with a system account, so there shouldn't be any UAC issues

I'm a bit late to the party, but I've also done some testing.
And I also can't delete files located in folders like "Windows" or "Program Files".
However, if they're in other directories, everything works correctly.

Hi,

I'm continuing this ticket... I'm also having trouble removing the icons and the Start menu, and here's my setup.py:

# -*- coding: utf-8 -*-
from setuphelpers import *

uninstallkey = ["{A41EB7B5-8883-4795-A587-AAD8A84A010D}"]

def install():
print('installing soft-cisco-anyconnect')
run(r'"anyconnect-win-3.0.08057-web-deploy-k9.exe" /q /norestart')

destdir = makepath(programfiles32,'Cisco AnyConnect Secure Mobility Client')
destdir2 = makepath(programfiles32,'Cisco AnyConnect VPN Client')

def uninstall():
print("Remove start link")
run(r'"C:\Program Files\Cisco\Cisco AnyConnect Secure Mobility Client\Uninstall.exe" -remove')
remove_user_desktop_shortcut('Cisco AnyConnect Secure Mobility Client.lnk')
remove_desktop_shortcut('Cisco AnyConnect Secure Mobility Client.lnk')
remove_file(makepath(start_menu(1),'Cisco AnyConnect Secure Mobility Client.lnk'))
print("Remove directory content %s" % destdir)
remove_tree(destdir)
remove_tree(destdir2)
print("Unregister app from registry")
unregister_uninstall('Cisco AnyConnect Secure Mobility Client',False)
print("Uninstall successful")

=> remove tree works fine but on the other hand remove shortcut does not work

Thank you for your help..