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Problem with files not being added to packages
Published: March 14, 2025 - 10:56
by t.heroult
Hello
, I'm increasingly having problems compiling packages from my Windows 11 machine.
Whether it's a zip or exe file, the file isn't added to the package, and when I check the package contents in the console, the filename is displayed but the SHA record is empty.
I copy the package folder to a Windows 10 machine, and there, there's no problem; the package compiles.
Any idea what's wrong?
Re: Problem with files not being added to packages
Published: March 14, 2025 - 11:09
by t.heroult
Update:
Even more baffling, I have a package (containing the GLPI agent zip file as downloaded from GitHub).
I have two folders on my PC: WAPTDEV and WAPTDEVSRV (for my two WAPT servers).
I edit the package to add the new zip file.
I copy the folder from WAPTDEV to WAPTDEVSRV.
I import it into the PC console: file integration fails.
I import it into the server console: file integration succeeds.
All this on the same PC, so...
Re: Problem with files not being added to packages
Published: March 28, 2025 - 12:08
by dcardon
Hi Thomas,
the most common problem related to the symptoms you've described is an antivirus program that's locking or deleting the executable file in question. You should check your antivirus logs to see if there were any specific messages.
Regards,
Denis
Re: Problem with files not being added to packages
Published: April 11, 2025 - 3:15 PM
by t.heroult
Hello.
It's definitely not the antivirus.
If you reread my second post, you'll understand that it's impossible since both tests were done on the same PC at the same time.
Furthermore, the antivirus has an exclusion for the WAPTDEV folder because I've already had problems like the ones you're describing.
Re: Problem with files not being added to packages
Published: April 17, 2025 - 2:49 PM
by dcardon
Hi Thomas,
could you give support a call about a problematic package? There are a couple of protections in how Wapt handles zip files regarding certain filename patterns that can cause issues (like files containing ../ in their name to prevent out-of-directory attacks), but if the files have valid names, something's definitely wrong.
Regards,
Denis