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[RESOLVED] Tchap package - double installation

Published: November 19, 2025 - 5:48 PM
by Max.R
Hello,

I deployed the tchap-desktop 4.17.2 package at the end of October across my network.
When updating to tchap-desktop 4.17.4, a second installation occurs, and version 4.17.2 remains on the machine with two different icons on the desktop: one labeled "Tchap-desktop" and the other simply titled "Tchap."

Both versions are visible in the Program Manager, and manually deleting version 4.17.2 removes the Tchap-desktop desktop shortcut.

Is it possible to have an update to the 4.17.4 package that properly removes the previous versions?

Sincerely,

Re: Tchap package - double installation

Published: November 20, 2025 - 09:42
by gadam
Hello,

Thank you for reporting this issue. We have resolved it for version 4.17.5, which will be released on the store in 5 days.
Package 4.17.5-3 is available in pre-production: https://wapt.tranquil.it/store/fr/detai ... EPROD.wapt

Best regards

Re: Tchap package - double installation

Published: November 20, 2025 - 2:10 PM
by Max.R
Hello,

I tried to load the package, but during the import process I get an error: "Tipread.Create: NO ZIP header found".

Regards

Re: Tchap package - double installation

Published: November 28, 2025 - 3:33 PM
by Max.R
Hello,

version 5.17.5-3 fixes the problem.

Thank you.

Re: [Resolved] Tchap package - double installation

Published: Dec 1, 2025 - 09:03
by dcardon
Hi Max,

thanks for the feedback :-)

Denis