[RESOLVED] Tchap package - double installation
Published: November 19, 2025 - 5:48 PM
Hello,
I deployed the tchap-desktop 4.17.2 package at the end of October across my network.
When updating to tchap-desktop 4.17.4, a second installation occurs, and version 4.17.2 remains on the machine with two different icons on the desktop: one labeled "Tchap-desktop" and the other simply titled "Tchap."
Both versions are visible in the Program Manager, and manually deleting version 4.17.2 removes the Tchap-desktop desktop shortcut.
Is it possible to have an update to the 4.17.4 package that properly removes the previous versions?
Sincerely,
I deployed the tchap-desktop 4.17.2 package at the end of October across my network.
When updating to tchap-desktop 4.17.4, a second installation occurs, and version 4.17.2 remains on the machine with two different icons on the desktop: one labeled "Tchap-desktop" and the other simply titled "Tchap."
Both versions are visible in the Program Manager, and manually deleting version 4.17.2 removes the Tchap-desktop desktop shortcut.
Is it possible to have an update to the 4.17.4 package that properly removes the previous versions?
Sincerely,