Tranquil IT Forum

Hello,

WAPT version installed (2.6.1.17576)
- Server OS (Linux Ubuntu)
- Administration/package creation machine OS (Windows 11).



Since we started using Windows 11 25H2 ISO in our deployments, we've had trouble deploying the WAPT agent during the deployment phase.

The agent and the Windows service are installed and running correctly, but they don't appear in the console.

Here's the log on the machine:

---------------------------------------------
ImportError: DLL load failed while importing win32process: The specified module could not be found.
ImportError: DLL load failed while importing win32process: The specified module could not be found.
Traceback (most recent call last):
File "
File "C:\Program Files (x86)\wapt\waptservice\waptservice_common.py", line 41, in
from waptutils import ensure_unicode, update_ini_from_json_config
File "C:\Program Files (x86)\wapt\waptutils.py", line 67, in
Import
error: DLL load failed while importing win32process: The specified module could not be found.
Traceback
(most recent call last):
File "
File "C:\Program Files (x86)\wapt\waptservice\waptservice_common.py", line 41, in
from waptutils import ensure_unicode, update_ini_from_json_config
File "C:\Program Files (x86)\wapt\waptutils.py", line 67, in
import win32process
------------------------------------------------
It's on the "Deployment Configuration" screen that you select 'install wapt'.

If you then manually install the wapt agent on the deployed machine, everything goes well.

If, in console mode, I run wapt-get status:

wapt-get status
Traceback (most recent call last):
File "
File "C:\Program Files (x86)\wapt\waptutils.py", line 67, in
ImportError
: DLL load failed while importing win32process: The specified module could not be found
.


Regards

Hello,

I've already encountered this issue where waptdeploy in the GPO isn't up to date and doesn't detect that an installation is already in progress.

I suspect that the wapt post-installation script triggers a wapt installation using waptdeploy, and the GPO does the same. This causes the crash.

You should check if waptdeploy is up to date in the GPO. (Now waptdeploy checks if it's already being installed.)

Hello,

thank you for your reply, I'll look into it right away

. Regards.

You were right...

thank you very much

. Best regards.