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[RESOLVED] tis-check-windows-eol - audit error requesting a report
Published: April 22, 2026 - 8:47 PM
by b.ald
Good morning,
This package returns an error for some machines.
As explicitly requested, here are the audit results:
Code: Select all
Auditing zth-check-windows-eol
[ERROR] No matching product found. Please create a support report with the following information:
{
"product_name": "Windows 11 Pro",
"edition_id": "Professional",
"windows_ver_prettyname": "25H2",
"csd_version": null,
"windows_version": "10.0.26200",
"is_windows_client": true,
"esu_licenses": []
}
Audit aborted due to exception: too many values to unpack (expected 2)
Regards,
Bastien
Re: tis-check-windows-eol - audit error requesting a report
Published: April 24, 2026 - 8:11 PM
by b.ald
Good morning,
I looked into it a bit and it's actually because the 25H2 is not in the JSON file, so I guess it's normal as long as it's not there.
And for:
Code: Select all
Audit aborted due to exception: too many values to unpack (expected 2)
In the "class WindowsEOLChecker" line, at the very end, I added a second argument, "None", to the "return" statement:
Code: Select all
else:
print("[ERROR] No matching product found. Please create a support report with the following information:\n")
print(json.dumps(self.get_windows_report(), indent=2))
return "ERROR", None
And the audit finishes correctly without crashing. But here's where I don't quite understand... because it shows "too many values" when there was only the > "ERROR" < (so why "too many values returned...?")
Regards,
Bastien
Re: tis-check-windows-eol - audit error requesting a report
Published: April 27, 2026 - 10:07 AM
by fschelfaut
Good morning,
I have fixed the following problem:
Code: Select all
Audit aborted due to exception: too many values to unpack (expected 2)
This error occurred after the end date was added to the audit data.
Regarding the absence of versions 25H2 and 26H1, this is due to Microsoft. Their API points are not being updated correctly, which has unfortunately become quite common and a running joke.
We use this link to export the information:
https://learn.microsoft.com/en-us/lifec...ts/export/
However, since the release of version 25H2, this link has not been updated. Recently, there was a change: the export was replaced by a manually generated Excel (XLSX) file, but this file is incomplete and contains only some of the necessary information.
It can also be noted that the French versions of the pages are not up to date:
https://learn.microsoft.com/fr-fr/lifec ... ranch=live
https://learn.microsoft.com/fr-fr/lifec ... ranch=live
Temporarily, I have disabled the update package and manually added versions 25H2 and 26H1 to the JSON file.
The package will be available today!
However, I don't want to maintain this file manually in the long term. It would be better if Microsoft fixed its API...
Flavien
Re: tis-check-windows-eol - audit error requesting a report
Published: April 27, 2026 - 7:24 PM
by b.ald
Hi Flavien,
Thanks for the information and explanations.
We agree that this file shouldn't be maintained manually,
it's Microsoft after all...
I think the matter can be closed. Thanks again.
Best regards,
Bastien