Tranquil IT Forum

Hello,

We are experiencing an issue with workstations that go into sleep mode and appear as 'DISCONNECTED' in the WAPT console's machine inventory. However, I can ping them.

I created a GPO at the machine level to disable sleep mode, but these machines seem to be using 'modern standby' (S0) according to the PowerShell command ` powercfg /a` , and the GPOs don't seem to apply in this case.

They are HP EliteOne 870 G7 AIO 27" PCs.

How can we resolve this situation?

Sincerely,

Hello,

after some further testing, even when I connect to the machine via RDP to take control (and therefore it is powered on), it still appears as 'DISCONNECTED' on the console.

The WAPTservice is running on the client machine. However, if I restart the service, the machine appears as reachable on the console.

So it's not a sleep mode issue; could it be a Windows firewall problem?

Hi Julien,

which version of Wapt (see forum rules)?

Denis

Hi Denis,

it's version 2.6.1.17787 Enterprise Edition.

[edit] I'll continue testing because the 'DISCONNECTED' status seems to occur when the session isn't open (i.e., when you're on the login page). [/edit]

Julien

Hi Julien,

is there 802.1x configured with VLAN failover on login?

Regards,

Denis